Verizon

4.1
416 reviews
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Business Details

7770 Airport Blvd, Mobile, AL
36608, United States
(251) 607-7381
https://www.verizon.com/stores/details/alabama/mobile/schillinger-322085
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About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Mobile for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7770 Airport Blvd, Mobile, AL
36608, United States

Hours

Reviews

4.2
290 reviews
5 stars
193
4 stars
42
3 stars
7
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for their friendliness and helpfulness, while others were reported as dismissive or unprofessional.

Billing Issues

Several customers expressed frustration over billing discrepancies and misleading information regarding promotions, leading to dissatisfaction with the overall service.

Store Environment

The atmosphere of the store received mixed reviews, with some customers noting a friendly and welcoming environment, while others described it as gloomy and uninviting.

Employee Performance

Certain employees received high praise for their assistance and professionalism, while others were criticized for poor service and lack of knowledge.
  • AG
    angela galey
    Dec 26, 2025
    1.0
    I have never been so disrespected in my life they treated me and my husband like trash they were throwing away hes been using them for years and for the last 6 months weve been getting the run around while they are taking money they shouldnt from our acct we go to the store and get treated like straight trash we will no longer be dealing with them
  • DB
    Dayla Brown
    Dec 22, 2025
    1.0
    Went to this location because our phones would not activate. As we walked in the door and told the greeter what we needed he said “we can activate but can’t transfer data”. When the representative got to us he told us because they didn’t sell the phones to us they couldn’t do anything. The rep Basically dialed the Verizon Service number for us and sent us on. Ended up going to a different location that had no problem activating our new phones. I was very disappointed as we were told to go to a corporate store, since they could help. And instead we were made to feel like we were on the way.
  • SS
    Steven S
    Oct 10, 2025
    1.0
    Not friendly and this is now twice where my bill is different than what they promised. When you go back in they claim ignorance and shrug their shoulders.
  • MP
    Mer1in Perdolotive
    Oct 3, 2025
    5.0
    I have been to this location a few times and asked for Trey each time. He always has a smile on his face and eager to help with any issues. He is very friendly and professional. I highly recommend this location to anyone needing cell phone service.
  • AS
    Adrienne Selvie
    Sep 24, 2025
    1.0
    Not a friendly store, employees look irritated by just you walking in the door, very dismissive. They don’t even greet you. They just look at you. I’ll try the store by the belt line. The energy of the store is so gloomy i didn’t even want to get the service I came in for.
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Frequently Asked Questions About Verizon

What are the regular store hours for Verizon in Mobile, AL?

Verizon in Mobile is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which brands of smartphones can I find at Verizon Mobile?

You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.