Verizon

4.1
414 reviews
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Business Details

7770 Airport Blvd, Mobile, AL
36608, United States
(251) 607-7381
https://www.verizon.com/stores/details/alabama/mobile/schillinger-322085
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About

Cell Phone StoreElectronics Store
Visit our store at Mobile for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7770 Airport Blvd, Mobile, AL
36608, United States

Hours

Reviews

4.2
288 reviews
5 stars
193
4 stars
42
3 stars
7
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for being dismissive or unprofessional.

Billing Issues

Several customers reported discrepancies in billing and promotions, leading to frustration and distrust regarding the accuracy of information provided by staff.

Store Atmosphere

The store environment received mixed reviews, with some customers noting a friendly and welcoming atmosphere, while others described it as gloomy and uninviting.

Employee Performance

Certain employees received high praise for their exceptional service, while others were noted for poor attitudes and lack of assistance.

Product Availability

Customers expressed dissatisfaction with the limited inventory and availability of products, impacting their overall experience.
  • SS
    Steven S
    Oct 10, 2025
    1.0
    Not friendly and this is now twice where my bill is different than what they promised. When you go back in they claim ignorance and shrug their shoulders.
  • MP
    Mer1in Perdolotive
    Oct 3, 2025
    5.0
    I have been to this location a few times and asked for Trey each time. He always has a smile on his face and eager to help with any issues. He is very friendly and professional. I highly recommend this location to anyone needing cell phone service.
  • AS
    Adrienne Selvie
    Sep 24, 2025
    1.0
    Not a friendly store, employees look irritated by just you walking in the door, very dismissive. They don’t even greet you. They just look at you. I’ll try the store by the belt line. The energy of the store is so gloomy i didn’t even want to get the service I came in for.
  • TW
    Tandy Wheeler
    Sep 1, 2025
    5.0
    Had turn in a phone for a recent trade. Everyone was nice.
  • JM
    Jessie Massengill
    Aug 5, 2025
    1.0
    Come in here to get my messages from one phone to the next an they are very dismissive have been a customer for over 5 years an have never been treated with such disrespect to the point to where the sale rep even went as far as to tell me whatever. I am fighting a custody battle an have to have certain things and they want a court order to access my personal thing
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Frequently Asked Questions About Verizon

What are the regular store hours for Verizon in Mobile, AL?

Verizon in Mobile is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which brands of smartphones can I find at Verizon Mobile?

You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.