Verizon

4.3
395 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Mobile for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
171 E I65 Service Rd S, Mobile, AL
36606, United States

Hours

Reviews

4.3
294 reviews
5 stars
201
4 stars
34
3 stars
18
2 stars
18
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Shelton, Mike, and Bridgette.

Store Experience

The store was frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.

Mixed Reviews

While many had great experiences, some customers reported issues with service quality, including long wait times and unhelpful staff.

Technical Support

Several customers appreciated the assistance with technical issues and phone upgrades, although there were complaints about unresolved problems.
  • DB
    Dayla Brown
    Dec 22, 2025
    5.0
    Roxie saved our lives in this store! After coming from another store Roxie was able to help us quickly and was VERY nice! The store was nice and neat and clean!! Very satisfied!
  • KP
    Kayson Pugh
    Nov 24, 2025
    5.0
    Tristan helped us out tremendously today! Would highly recommend him to anyone needing a new phone!
  • IR
    Isabel Resch
    Sep 5, 2025
    5.0
    They were fantastic. They were efficient and friendly. Ask for Tristan. I was thinking of switching carriers and Tristans customer service sealed the deal to stay!

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store in Mobile, AL?

The Verizon store in Mobile is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

What mobile brands does the Verizon store in Mobile offer?

The store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.