Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Mobile, AL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Corey and Amanda.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers effectively with phone upgrades and data transfers.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including poor service and issues with billing.
Efficiency
Several customers noted quick and efficient service, particularly during phone setups and upgrades.
Store Environment
The store atmosphere was generally described as welcoming, though some customers mentioned discomfort with seating.
AK
Andrea K
Nov 1, 2025
5.0
Amanda is always my go-to girl. She is phenomenal! I have gotten to know Corey and the other lady in there (I'm sad to say I don't know her name). I went in today to pick up my new iPhone 17 Pro Max. They were all 3 so personable and helpful! I really enjoyed the time I spent with them today! I will continue to come here for my future Verizon needs!
KM
Karen M
Oct 26, 2025
5.0
Great experience yesterday with Amanda and Corey. Amanda was the primary associate helping me but Corey assisted as needed, they make a great team. Amanda helped me with a new phone and home internet service. Very friendly, knowledgeable and trustworthy. I recommend this store 100%.
GH
Gary Hensley
Oct 2, 2025
5.0
Amanda was very nice, she said my new iPhone 17 Pro up and transferred all my files. If I would’ve done it, I would’ve messed it up, glad I stopped there, and I will return.