I would’ve left zero stars if I could. Do not recommend. They locked my mother phone up and she doesn’t even stay in this state. They left her with no sense of direction 🥺
CS
Curtis Salley
Oct 6, 2023
1.0
Extremely in need of new management ASAP. These people can not do simple day to day operations. The key to running any kind of business is communications. Wife dropped computer off yesterday to be looked at. Received an email & TEXT to pick up computer today . Scheduled a time to pick it up. Took off of work early to pick up. Got to best buy and was told that they will have to ship computer off and don't know when it will return. I dont have a problem with that. But don't email and text me saying my computer is ready.....come pick it up.
KB
Katie Barnett
Dec 11, 2022
5.0
Extremely helpful and customer friendly. They go above and beyond what's required. They helped me with my Samsung Galaxy S7 FE tablet. Even though they were unable to fix the issue they made an appointment for me with the Samsung specialist who comes to Geek Squad but is employed by Samsung, he is referred to as "Samsung Jon" lol and answers to it. He went to the back for under 30 minutes and fixed the problem no charge!!
5 stars to all of the guys up there. We need more workers like the staff at the Tingle Dr Best Buy in Mobile, Alabama they rock!