Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and long wait times.
Product Availability
Customers appreciated the wide selection of electronics and appliances, but some noted issues with stock and delivery.
Geek Squad Issues
Numerous complaints about Geek Squad services, including long wait times and unsatisfactory repairs.
Store Environment
Generally clean and organized stores, but some customers experienced a lack of assistance from staff.
Pricing Concerns
While many found good deals, others felt prices were high and had issues with price matching.
HW
Heather Wigen
3 days ago
5.0
Billy was very helpful when purchasing a new Sony receiver.
RS
Riley Snowe
Nov 10, 2025
5.0
This store is really good especially when comparing to other best buy stores. The layout is a bit different, but has a wider selection than other stores.
Your TVs are in the back, computer related items to the right, phones / security / headphones are all in the middle area, appliances to the left.
While it does have a wider selection, it was lacking in specific items like motherboards and gpus, at least I didn't see any. The back Friday door buster deals are actually good deals. Found a $2200 TV for $900, and that's the best price I have seen for the TV when comparing.
VV
Vicki
Nov 9, 2025
4.0
Quite helpful with my electronic questions. The wait was about 20 minutes and this was with an appointment. Otherwise, they are helpful, polite, courteous and no question is stupid!
TB
Tina Baltazar
Nov 7, 2025
5.0
We arrived at 8:45 pm and the store closes at 9 pm to get a pick up order. Ms. Tonya was so helpful in showing us an additional item needed at closing time. Very friendly and professional.
RB
Rodney Bumatay (Joe Boo)
Oct 27, 2025
5.0
They gave great Info. I had tons of questions and they gave the best answers they could because the product i was asking for was back ordered!
What are the store hours for the Best Buy in Mobile, AL on weekdays?
Best Buy in Mobile, AL is open from 10:00 AM to 9:00 PM Monday through Friday.
Does this Best Buy location offer same day pickup?
Yes, this Best Buy location offers same day pickup for your convenience.
Is Geek Squad support available at the Mobile Best Buy?
Yes, Geek Squad support is available at this Best Buy location to help with your tech needs.
What methods of payment does Best Buy Mobile accept?
Best Buy accepts debit cards and checks, and they do not require cash-only payments.
Is there wheelchair accessibility at the Best Buy on 1310 Tingle Cir E?
Yes, this Best Buy location has a wheelchair accessible entrance.
Does Best Buy in Mobile offer electronic recycling services?
Yes, this Best Buy location provides recycling for electronics.
Are appointments required to shop in-store or get service at this Best Buy?
No, appointments are not required for in-store shopping or services at this location.
What nearby stores can I visit after shopping at Best Buy in Mobile?
After visiting Best Buy, you can explore nearby stores like Ashley Furniture, Hobby Lobby for crafts and home goods, and Shoe stores including SKECHERS Warehouse Outlet.
What local restaurants are near Best Buy that I can try?
Near Best Buy, you can enjoy dining at Newk's Eatery, Panda Palace Buffet for Chinese cuisine, or grab a treat at Ice Cream Warehouse.
Are there any nearby hotels if I need accommodation near Best Buy in Mobile?
Yes, Home2 Suites by Hilton Mobile International Airport is a nearby hotel option close to Best Buy.