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Brand Certified

Verizon

4.8
(611 reviews)

Business Details

1836 Ashville Rd, Leeds, AL
35094, United States
(205) 640-1878

About

Cell Phone Store
TCC Leeds, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1836 Ashville Rd.

Location

Verizon
1836 Ashville Rd, Leeds, AL
35094, United States

Hours

Reviews

4.8
611 reviews
5 stars
573
4 stars
14
3 stars
6
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Darrin and Amber, for their exceptional service, knowledge, and patience.

Staff Knowledge

Customers frequently noted the staff's expertise in handling phone setups, upgrades, and troubleshooting issues.

Wait Times

Some customers expressed dissatisfaction with long wait times, especially during busy periods.

Mixed Experiences

While most reviews were positive, there were a few negative experiences related to specific employees and service issues.
  • ME
    Michele Eason
    6 days ago
    5.0
    Ty was so helpful and easy to work with. Definitely made my experience a good one!!! She’s the best!!
  • PH
    Paula Hutchins
    Feb 20, 2026
    5.0
    Kayla is exceptional.
  • KP
    Kirsten Peterson
    Jan 19, 2026
    4.0
    Extremely sweet and nice but it took a long time for a simple visit. I think they should have had more than one person working on a holiday because a lot of people are off and taking care of things like phone needs.
  • AJ
    Asha Johnson
    Jan 8, 2026
    5.0
    Amber Patton is such a great worker! She has always helped me and such a patient associate every visit that I make I feel so comfortable knowing that she’s at this location she is the very best and I hope she stays at this location a very long time me and my family appreciate her customer service and kindness so much! Way to go Leeds for hiring such a great young lady.
  • AK
    Alex King
    Jan 8, 2026
    5.0
    Huge shoutout to Darrin! He helped us navigate the move from AT&T to Verizon for 4 lines and got us all set up with new phones. He was so patient and made the whole transition seamless. He was professional, knowledgeable, and made sure everything was set up perfectly before we left. We couldn't be happier with the service we received!

Frequently Asked Questions About Verizon

What products and brands does Verizon at 1836 Ashville Rd offer?

Verizon at 1836 Ashville Rd offers a variety of products including smartphones, tablets, cell phones, smart accessories, and home internet devices from brands like Apple, Samsung, Motorola, LG, and HTC.

What are the store hours for Verizon in Leeds, AL?

The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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