Business Details
About
Cell Phone Store
TCC Leeds, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1836 Ashville Rd.
Location
Hours
Reviews
4.8
595 reviews
5 stars
558
4 stars
13
3 stars6
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Darrin, Amber, and Sydni.
Store Experience
Several reviews mentioned positive experiences at the Leeds location, with customers appreciating the quick service and resolution of issues.
Mixed Feedback
While most reviews were positive, there were a few negative experiences related to specific employees and issues with returns.
Product Knowledge
Customers frequently noted the staff's expertise in explaining products and services, which contributed to a smooth purchasing process.
- AJAsha Johnson4 days ago5.0Amber Patton is such a great worker! She has always helped me and such a patient associate every visit that I make I feel so comfortable knowing that she’s at this location she is the very best and I hope she stays at this location a very long time me and my family appreciate her customer service and kindness so much! Way to go Leeds for hiring such a great young lady.
- AKAlex King4 days ago5.0Huge shoutout to Darrin! He helped us navigate the move from AT&T to Verizon for 4 lines and got us all set up with new phones. He was so patient and made the whole transition seamless. He was professional, knowledgeable, and made sure everything was set up perfectly before we left. We couldn't be happier with the service we received!
- LMLinda Mashburn6 days ago5.0I went to the corporate store in trussville and had a terrible experience, prompting me to drive all the way to the leeds store! I had a gentleman by the name of Tobie, he was fantastic and took care of everything in a short time! Thank you so much for all your help!!
- CLCathy LeeNov 2, 20255.0Darrin was very helpful, knowledgeable and efficient.
- EMElle MaconSep 26, 20255.0Darren was able to get me out the door with everything I needed for my upgrade in less than an hour! 100% grade A customer service. 10/10 recommend the Leeds Store
Frequently Asked Questions About Verizon
What products and brands does Verizon at 1836 Ashville Rd offer?
Verizon at 1836 Ashville Rd offers a variety of products including smartphones, tablets, cell phones, smart accessories, and home internet devices from brands like Apple, Samsung, Motorola, LG, and HTC.
What are the store hours for Verizon in Leeds, AL?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Verizon Leeds offer in-store and curbside pickup options?
Yes, Verizon Leeds offers both in-store pickup and curbside pickup services for customer convenience.
What payment methods are accepted at Verizon in Leeds?
Verizon accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I schedule an appointment or reservation at Verizon Leeds?
You can schedule an appointment at Verizon Leeds by visiting https://www.tccrocks.com/appointments/.
What customer services are provided by Verizon Leeds?
Verizon Leeds provides services including prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, device financing, and more.
What is Verizon Leeds' policy on community involvement?
Proceeds from every purchase at Verizon Leeds go directly toward supporting and doing good in the local community.
What nearby restaurants can I visit before or after shopping at Verizon Leeds?
Nearby restaurants include El Cazador Leeds (Mexican), Little Bit Of R & R (Italian), Waffle House (breakfast & diner), Little Caesars Pizza, KFC, Captain D's (seafood), and Chick-fil-A. These options offer a variety of cuisines to enjoy around your visit.
Are there convenient places nearby Verizon Leeds for quick errands like pharmacy or money transfers?
Yes, Walgreens pharmacies and Western Union money transfer services are located nearby, making it easy to handle errands during your visit to Verizon Leeds.
What nearby accommodations are available if I'm traveling to Verizon Leeds?
Days Inn by Wyndham Leeds is a nearby hotel offering convenient accommodations for travelers visiting the Verizon store.