Verizon

4.8
603 reviews

About

Cell Phone Store
TCC Leeds, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1836 Ashville Rd.

Location

Verizon
1836 Ashville Rd, Leeds, AL
35094, United States

Hours

Reviews

4.8
595 reviews
5 stars
558
4 stars
13
3 stars
6
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Darrin, Amber, and Sydni.

Store Experience

Several reviews mentioned positive experiences at the Leeds location, with customers appreciating the quick service and resolution of issues.

Mixed Feedback

While most reviews were positive, there were a few negative experiences related to specific employees and issues with returns.

Product Knowledge

Customers frequently noted the staff's expertise in explaining products and services, which contributed to a smooth purchasing process.
  • AJ
    Asha Johnson
    4 days ago
    5.0
    Amber Patton is such a great worker! She has always helped me and such a patient associate every visit that I make I feel so comfortable knowing that she’s at this location she is the very best and I hope she stays at this location a very long time me and my family appreciate her customer service and kindness so much! Way to go Leeds for hiring such a great young lady.
  • AK
    Alex King
    4 days ago
    5.0
    Huge shoutout to Darrin! He helped us navigate the move from AT&T to Verizon for 4 lines and got us all set up with new phones. He was so patient and made the whole transition seamless. He was professional, knowledgeable, and made sure everything was set up perfectly before we left. We couldn't be happier with the service we received!
  • LM
    Linda Mashburn
    6 days ago
    5.0
    I went to the corporate store in trussville and had a terrible experience, prompting me to drive all the way to the leeds store! I had a gentleman by the name of Tobie, he was fantastic and took care of everything in a short time! Thank you so much for all your help!!
  • CL
    Cathy Lee
    Nov 2, 2025
    5.0
    Darrin was very helpful, knowledgeable and efficient.
  • EM
    Elle Macon
    Sep 26, 2025
    5.0
    Darren was able to get me out the door with everything I needed for my upgrade in less than an hour! 100% grade A customer service. 10/10 recommend the Leeds Store

Frequently Asked Questions About Verizon

What products and brands does Verizon at 1836 Ashville Rd offer?

Verizon at 1836 Ashville Rd offers a variety of products including smartphones, tablets, cell phones, smart accessories, and home internet devices from brands like Apple, Samsung, Motorola, LG, and HTC.

What are the store hours for Verizon in Leeds, AL?

The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.