Clueless and unprofessional is an understatement. Geek squad is the biggest joke. If there service center goes oh there's biological material on a vacuums wheel, they can deny to repair. Where none of them are even qualified to make that determination. There was cat hair on the brush and wheel and some dirt on the wheels. You wanna waste your money and time goes to best buy.
LW
Luke Waldrep
Feb 12, 2026
2.0
Went here the night before for my scheduled appointment for a display fix for my iPhone the technician had already left so one of the employees ran some diagnostics on my phone to see if it was just the display causing the issues which it was so he scheduled a repair and all that told me to come in at 10 to drop my phone off. Come back at 10 the next day and the girl that is now working will not let me drop my phone off unless I have an appointment when all of the stuff had already been done from the appointment the previous night all I had to do was drop my phone off. This employee had the absolute worst customer service I’ve ever had would not even let me explain to her that I already had an appointment just rushed me off even though there was no one there . Only reason it’s not a 1 star is because the first employee had good customer service and was trying to help me. Will not be using this place again take your electronics somewhere more reputable with better customer service.
BM
Bryce METCAlf
Oct 11, 2025
1.0
This is the second time I tried to bring something up they couldn’t fix it first a pc and then a tv they don’t know how to do any thing Ik more then them I fix the pc and now ima have to fix the tv don’t go here they suck
LB
Linda Burtchett
May 17, 2023
3.0
Had phone spam issues. Drove over an hour to get there but nothing wrong with phone however nothing done to fix anything. This is second time i used geek squad for phone but nothing better when i left than when i started
CL
Cassandra LeCureux
Apr 12, 2023
5.0
We got our VR quest here and geek squad said if anything happens to it we automatically get a new one!
What services does Geek Squad at Huntsville offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, television, and appliance repairs, as well as data recovery and computer support.
Where is Geek Squad located in Huntsville?
Geek Squad is located at 5850 University Dr NW, University Plaza Center Ste B, Huntsville, AL 35806, USA.
What are the operating hours for Geek Squad in Huntsville?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at Huntsville?
You can schedule a service appointment in store or online through their website.
Does Geek Squad at Huntsville offer mobile phone repair services?
Yes, Geek Squad provides mobile phone repair services among other electronics repair options.
Is Geek Squad in Huntsville currently open?
Yes, the Geek Squad location in Huntsville is currently open and not closed.
Are there any nearby electronics stores where I can shop before visiting Geek Squad for repairs?
Yes, Best Buy is located nearby and offers a wide selection of electronics and appliances, making it convenient to shop and then get support or repairs at Geek Squad.
What dining options are available near Geek Squad in Huntsville?
You can find nearby dining options such as Pier 88 Boiling Seafood & Bar, Chipotle Mexican Grill, and Whataburger for a meal before or after your visit.
Are there nearby stores for office supplies if I need to print or copy documents when visiting Geek Squad?
Yes, Office Depot Print & Copy and Office Depot - Huntsville 2564 are nearby and provide printing and business equipment services.
How can nearby places like Best Buy and Office Depot enhance my visit to Geek Squad?
Visiting nearby Best Buy allows you to shop for electronics or appliances and then conveniently get repair or setup support at Geek Squad. Similarly, Office Depot nearby offers printing and office supply services, useful if you have related business needs during your visit.
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