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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
4,650 reviews
5 stars
2,238
4 stars
1,112
3 stars
578
2 stars
207
1 star
515
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported unhelpful or dismissive service.
Product Availability
Customers noted a good selection of products, but some experienced issues with stock discrepancies and availability.
Delivery Issues
Numerous complaints about delivery delays and miscommunication regarding order fulfillment.
Store Experience
Inconsistent shopping experiences; some found the store clean and well-organized, while others struggled to find assistance.
Return Policy
Frustration with return policies and processes, particularly regarding opened items and exchanges.
- JNJan Newsome2 days ago5.0Great service! I had an online pickup for my niece. It was quick and easy. The staff were friendly.
- EMelder m5 days ago1.0In a nutshell. I purchased a washing machine. I asked if I could just use my existing hose. I was to no, I HAD to purchase their hose, they could not perform the install using my existing hose. When they delivered and attempted to install, they were unable to remove the existing hose from the cold water connection. They then decided they will use my existing hose. I told them to examine the hose to ensure they did not cause a leak due to them ripping away at trying to remove the hose; sure enough, they created a leak; leaving them with no choice but having to remove the hose. In their attempt to do so, they damaged the cold water connection. My new washer was not connected, and cannot be connected until my cold water connection is repaired. I've called several times, and each time I'm told someone will call me, but no calls yet. We are now three days after the property damage, and still no one has called. Best Buy is not taking g accountability for damaging my property. Not to mention spent over $700 for compliance I cannot use.
- MMMichaelaNov 9, 20252.0Geek Squad attendant was completely inept and rude at my appointment. You can’t be bad at your job and horrible to customers. Pick a struggle.
- FLFred LavenderNov 6, 20255.0Will in home theatre very knowledgeable/helpful.we conceade TCL qm6k in 85" to be the tv of the year.also best buys has the matte screen!& we cleverly did the pro card member at $45(which for me will soon cancel)so we auto black friday/cyber monday(d')& will be refunded however far it drops in price.so also added a sound bar to do the same.Go will!
- BPBigPappa PunchNov 2, 20255.0I met a guy named Matthew, excellent customer service! Answered my questions, and ALSO showed me where the other products that I was going to buy in the future as well! I'll be stopping buy in the future BEFORE I'll be placing any orders on Amazon. I like to know, if there is a Survey I could do, or somewhere on the Receipt that points to that? The Store number is 514. Thanks you very much Matthew! :)
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy at 5850 University Dr NW, Huntsville?
Best Buy is open from 10:00 AM to 9:00 PM Monday to Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy in Huntsville offer curbside pickup services?
Yes, Best Buy offers curbside pickup services for your convenience.
Where is Best Buy located in Huntsville?
Best Buy is located at 5850 University Dr NW, University Plaza Center Suite B, Huntsville, AL 35806, USA.
What type of products can I find at Best Buy in Huntsville?
You can shop for TVs, computers, appliances, and more, with expert advice and Geek Squad support available.
Does the Best Buy at University Plaza Center have wheelchair accessible entrances?
Yes, this Best Buy location has wheelchair accessible entrances.
Can I get my electronics repaired at Best Buy in Huntsville?
Yes, Best Buy offers service and repair through Geek Squad at this location.
What nearby dining options are available around Best Buy on University Dr NW?
Nearby dining options include Pier 88 Boiling Seafood & Bar and Chipotle Mexican Grill, great places to enjoy a meal before or after shopping.
Are there other electronics or computer stores near Best Buy in Huntsville?
Yes, nearby include another Best Buy location and Office Depot stores offering office and printing supplies.
Where can I find professional services near Best Buy at University Plaza Center?
Nearby you can find professionals like Huntsville Business Coach, Annerton Photography and Design, and Ratliff & Associates for financial advising and more.
What payment methods are accepted at Best Buy in Huntsville?
Best Buy accepts debit cards, checks, and does not require cash-only payments.