Apple Bridge Street

3.7
955 reviews

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Bridge Street
300 The Bridge Street, Huntsville, AL
35806, United States

Hours

Reviews

3.7
955 reviews
5 stars
519
4 stars
109
3 stars
60
2 stars
41
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude and dismissive behavior from staff.

Wait Times

Many customers experienced long wait times for service, often exceeding expectations, leading to frustration.

Product Knowledge

While some staff demonstrated strong product knowledge and problem-solving skills, others were perceived as unhelpful or lacking expertise.

Store Management

Several reviews highlighted issues with store management, including rudeness and poor handling of customer concerns.

Repair Services

Customers reported inconsistent experiences with repair services, with some receiving satisfactory resolutions while others faced ongoing issues.
  • EN
    Erica Nelson
    4 days ago
    5.0
    This Apple Store experience was top-tier! I enjoyed going here and will continue to come to this location. The Staff is really friendly. They get you in & out quickly while handling every concern thrown at them. I recommend this location.
  • LC
    Larry C
    Jan 5, 2026
    5.0
    For Genius Bar service, the online appointment tool is a great place to start. This location has always provided excellent customer service.
  • MG
    Michelle Gordon
    Jan 4, 2026
    5.0
    In and out with a replacement plug extender for my MacBook Pro. It wasn't on the sale floor, but Alicia talked to the geniuses and got me one. She was awesome!
  • SG
    Sierra Gibson
    Dec 26, 2025
    5.0
    The day after Christmas is always a busy time at the Apple Store but the staff at this store do their best to serve you as efficiently and quickly as possible. Jeffery and Maya were kind, personable, professional, and overall a delight! Maya is an expert multitasker, willing to help everybody that came to her table no matter how complex the service. She is a super star!
  • NH
    Nikita H.
    Dec 22, 2025
    1.0
    Just paid $1500 for a phone IN STORE for an IN STORE pickup only for it to be scheduled for a courier (uber delivery)! I'm now not going to have the phone for Christmas because my Holiday travel plans do not support a delivery.. I cannot have my 1,500 phone that I paid for because they have to give it to an uber driver... This is absolutely the last phone l will buy from Apple.

Frequently Asked Questions About Apple Bridge Street

What products and services can I find at Apple Bridge Street?

Apple Bridge Street offers a range of Apple products including iPhone, Mac, Apple Watch, and iPad. Specialists are available to assist you and the Genius Bar provides technical support and repairs.

What are the store hours for Apple Bridge Street?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 12:00 PM to 6:00 PM. It is closed on November 27th and December 25th, 2025, but opens early at 8:00 AM on November 28th, 2025.