Business Details
About
Cell Phone Store
TCC Hazel Green, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 14739 Highway 231 431 N.
Location
Hours
Reviews
4.7
620 reviews
5 stars
566
4 stars9
3 stars8
2 stars6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Jennifer and Mark.
Efficiency
Several reviews noted quick service and efficient handling of customer needs, especially during busy times.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, with specific mentions of Hannibal and Chris.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with service and billing issues.
Store Environment
The store was described as welcoming and well-staffed, although there were complaints about understaffing during peak hours.
- MWMichael Wheeler2 days ago5.0I walked in verizon and Jennifer was so friendly , it was like she was my sister. Her smile is contagious. She hwlped me 100 percent and helped me 100 percent!
- ABAmelia BowersNov 15, 20255.0The young man was very efficient and very knowledgeable. He set up my new phone as quickly as it could be. He could also multitask. If he couldn’t help a customer, he sent them down town to another store. It was a very positive experience.
- ARAlicia RepaskyNov 11, 20255.0Christian was not only friendly but VERY knowledgeable!! I’m definitely switching to this location. So easy to purchase and swap phones!
- CCCeeStewNov 8, 20255.0Calli is awesome. Helped activate my phone after being in a call with customer care for 2 hours. 5 out of 5
- CLChris LeonardNov 6, 20255.0We walked in with a deal to get new phones and walked out with them all ready to go and in good time. Staff were top notch, informative, knowledgeable and kind.
Frequently Asked Questions About Verizon
What services does Verizon in Hazel Green offer?
Verizon Hazel Green offers smartphones, tablets, Verizon home internet, wireless devices, accessories, prepaid plans, bill payments, business accounts, new device activations, and more.
What brands of phones and devices can I find at Verizon Hazel Green?
You can find Apple, Samsung, Motorola, LG, and HTC devices at Verizon Hazel Green.
What are the store hours for Verizon in Hazel Green?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Verizon Hazel Green located?
Verizon Hazel Green is located at 14739 Highway 231 431 N, Ste A, Hazel Green, AL 35750.
Can I pick up my order in store or use curbside pickup at Verizon Hazel Green?
Yes, Verizon Hazel Green offers both in-store pickup and curbside pickup services.
Does Verizon Hazel Green accept credit cards and cash for payment?
Yes, they accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I schedule an appointment or service with Verizon Hazel Green?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/.
What nearby places can I visit around Verizon Hazel Green?
Nearby places include Walmart Supercenter Hazel Green, Hibbett Sports, Dollar Tree, and Walgreens, where you can shop for groceries, sports goods, and pharmacy needs before or after your Verizon visit.
Are there nearby restaurants close to Verizon Hazel Green?
Yes, nearby dining options include Los Trojas Hazel Green and Las Trojas Cantina, both offering Mexican and Tex-Mex cuisine.
What other telecommunications stores are near Verizon Hazel Green?
Nearby telecommunications stores include the AT&T Store and another Verizon authorized retailer, providing additional options for phones and wireless services.