Business Details
About
Cell Phone Store
TCC Geneva, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1408 W Maple Ave..
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
330 reviews
5 stars
291
4 stars
16
3 stars
10
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Haley, Kim, Derrick, and Timothy.
Efficiency
Many reviews highlighted the quick service and short wait times, with customers appreciating how fast their issues were resolved.
Product Knowledge
Staff demonstrated strong knowledge about products and services, effectively answering customer questions and providing solutions.
Positive Experiences
Numerous customers expressed satisfaction with their experiences, often mentioning the pleasant atmosphere and supportive staff.
Issues with Service
Some customers reported problems with phone service and pricing, indicating a need for improvement in these areas.
- SPShonda PattersonNov 7, 20253.0We were with spectrum,my phone broke after slamming it in the car door,well even with insurance it would cost more that the pay off,so Verizon had all these promotions going on so I went in and to talk with them. I wound up switching my husbands( his phone was paid off) and I got the iPhone 17 pro max, newest ipad (for free)newest watch and internet with them for less than 2 phone lines with spectrum. However ,it has not been without its complications, everything but my phone have worked effortlessly, they are overnighting me a new phone so I'm hoping this is the last i have to deal with this issuse.
- PSPat SnuggsOct 31, 20255.0Haley is so nice and always takes the time to help me with anything I need done with my phone. Can't recommend her enough
- CCCharlotteOct 29, 20255.0Love Haley! She got me into a new IPhone with no extra money to my bill. I’ll always recommend this store and Haley
- MHMickey HuttoOct 27, 20255.0Haley is very helpful and got me into the perfect phone for me. The Google Pixel 10 is an awesome phone she got me without making my bill go up! Ask for Haley or Kim
- EJEric JOct 17, 20255.0I really appreciate the patience and kindness Kim showed me as I had so many questions that she was able to answer for me. Thank you
Frequently Asked Questions About Verizon
What services does Verizon at 1408 W Maple Ave., Geneva offer?
Verizon at 1408 W Maple Ave., Geneva offers smartphones, tablets, Verizon home internet, business accounts, bill payments, upgrades, accessories, device activation and financing, prepaid plans, and more.
Which phone brands are available at this Verizon store?
This Verizon authorized retailer offers Apple, Samsung, Motorola, LG, and HTC devices.
What are the store hours for Verizon on Maple Ave.?
Verizon is open Monday through Saturday from 9 AM to 7 PM, and on Sunday from 12 PM to 5 PM.
Does this Verizon location offer in-store and curbside pickup?
Yes, this Verizon location provides both in-store and curbside pickup services for customer convenience.
What payment methods are accepted at this Verizon retailer?
They accept American Express, cash, Discover, MasterCard, and Visa as payment options.
Is Verizon at 1408 W Maple Ave. wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with disabilities.
How can I schedule an appointment or manage my account for Verizon at this location?
You can schedule appointments or manage your Verizon account using the My Verizon app or through their online appointments page at https://www.tccrocks.com/appointments/.
Are there any nearby gyms where I can work out before or after visiting Verizon?
Yes, Geneva Fitness, Geneva Fitness Center, Live and Lift, and Synergize Fitness & Wellness are nearby gyms where you can exercise around your Verizon visit.
What dining options are close to Verizon on Maple Ave.?
Nearby restaurants include La Leyenda Mexican Grill, KFC, Popeyes Louisiana Kitchen, and Taco Bell where you can enjoy meals before or after your visit.
If I need to ship a package nearby, where can I go close to Verizon?
Geneva Box N Ship, a shipping center and food delivery service, is located near Verizon for your shipping needs.