Business Details
About
Cell Phone Store
TCC Geneva, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1408 W Maple Ave..
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
337 reviews
5 stars
297
4 stars
16
3 stars
10
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Customers frequently praised the staff for their knowledge and ability to solve technical issues quickly.
Customer Service
Many reviews highlighted the exceptional customer service provided by employees, particularly mentioning staff members like Haley, Timothy, and Miranda.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and product satisfaction, indicating inconsistency.
Store Accessibility
Several customers expressed frustration with store hours and accessibility, noting instances where the store was closed despite being advertised as open.
- DRDean RadneyDec 4, 20255.0Kelli was very good at her job. She helped me with my phone and she is very knowledgeable at her job
- JDJerry DeLoachDec 4, 20255.0Derrick was such google help and very quick. He really knows what going on.
- CCCorwinNov 26, 20255.0Haley and Kim were very sweet and helpful today they saved my phone that had a frozen screen
- WFwayne forehandNov 25, 20251.0Tech personnel not knowledgeable of items. Will tell you to return intem within 30 days if not satisfied, then when you return it they won't accept the item. Telling you to call support and mail it back to Verizon. I would not recommend this place for business or Wi Fi items.
- AJAntonio JonesNov 24, 20255.0Haley and Kim was great! Was very quick and helpful and friendly
Frequently Asked Questions About Verizon
What services does Verizon at 1408 W Maple Ave., Geneva offer?
Verizon at 1408 W Maple Ave., Geneva offers smartphones, tablets, Verizon home internet, business accounts, bill payments, upgrades, accessories, device activation and financing, prepaid plans, and more.
Which phone brands are available at this Verizon store?
This Verizon authorized retailer offers Apple, Samsung, Motorola, LG, and HTC devices.
What are the store hours for Verizon on Maple Ave.?
Verizon is open Monday through Saturday from 9 AM to 7 PM, and on Sunday from 12 PM to 5 PM.
Does this Verizon location offer in-store and curbside pickup?
Yes, this Verizon location provides both in-store and curbside pickup services for customer convenience.
What payment methods are accepted at this Verizon retailer?
They accept American Express, cash, Discover, MasterCard, and Visa as payment options.
Is Verizon at 1408 W Maple Ave. wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with disabilities.
How can I schedule an appointment or manage my account for Verizon at this location?
You can schedule appointments or manage your Verizon account using the My Verizon app or through their online appointments page at https://www.tccrocks.com/appointments/.
Are there any nearby gyms where I can work out before or after visiting Verizon?
Yes, Geneva Fitness, Geneva Fitness Center, Live and Lift, and Synergize Fitness & Wellness are nearby gyms where you can exercise around your Verizon visit.
What dining options are close to Verizon on Maple Ave.?
Nearby restaurants include La Leyenda Mexican Grill, KFC, Popeyes Louisiana Kitchen, and Taco Bell where you can enjoy meals before or after your visit.
If I need to ship a package nearby, where can I go close to Verizon?
Geneva Box N Ship, a shipping center and food delivery service, is located near Verizon for your shipping needs.