Cricket Wireless Authorized Retailer

Reviews

• RC

  Ricky Clemons

  Nov 5, 2025
  5.0
  If I could, I would give 100 stars! Devon at the Gardendale location is truly the best! If you want it done right, PLEASE go see Devon. He always has a very positive attitude, he never rushes you and most importantly he makes sure you as the customer understands what’s going on no matter the situation. I’ve witnessed this young man multitask and serve multiple customers at one time, and he even fought tooth and nail to help a customer get an issue fixed on their account, all while I was just simply purchasing a new phone. I literally drive past multiple Cricket Wireless stores just for Devon, his level of knowledge and phenomenal customer service. Cricket Wireless, give this man a RAISE and keep him at all cost!
• AA

  Angel

  Oct 27, 2025
  5.0
  I had excellent service from Devon, I was able to quickly and easily restore my service and he made sure the process was comfortable, enjoyable and informative. I was very impressed with his customer service skills; Great conversation, a very positive attitude, very comfortable atmosphere, I never felt rushed to make a decision and he easily explained all my questions. I am impressed overall :)))
• AB

  Ashton Barge

  Oct 20, 2025
  5.0
  Easy Pay
• LG

  Lisa Gay

  May 8, 2018
  1.0
  I have only visited twice and the first time my experience was wonderful but the second time, not so great. The girl did not want to help me at all. She had some friends in the store sitting around and was more worried about talking and entertaining them than helping a customer out. I cracked my screen and went in to see about another phone. Although I have insurance, I wanted to see about getting another phone. I inquired about a couple of phones and just so happens they were all sold out that same day. The last one I asked about, her comment was "what about it"? I left and went to the ATT store to see about getting my service switched over. Once my plan runs out next month I will be taking my service elsewhere. This isnt how you treat a customer just because you don't want to be bothered and are more worried about socializing with your friends. I'm sure I'm not the only customer you have lost due to this rude employee.

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