Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Gadsden’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
242 reviews
5 stars
200
4 stars
18
3 stars
6
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers recommending specific employees for their exceptional service.
Product Knowledge
Employees are noted for their expertise in handling various phone and plan issues, often resolving problems quickly and efficiently.
Store Environment
The store is described as spacious and well-designed, contributing to a positive shopping experience.
Mixed Experiences
While many reviews highlight excellent service, some customers report negative experiences, including unhelpful staff and unresolved issues.
Sales Practices
There are concerns about aggressive sales tactics and unclear pricing, leading to dissatisfaction among some customers.
- MCMeagan Clem6 days ago5.0The customer sales assistant Miller was amazing. He gave us a bunch of good deals and took time to fix all the wrongs that we had going on and a very smart guy very friendly if you want your stuff took care of correctly ask for Miller.
- CSchris stjohnOct 11, 20255.0This store was fantastic, ask for Morgan or Miller, very knowledgeable in all aspects of the service, went in to get a phone activated from Apple that corporate was having trouble activating for some reason, they took care of me with no issues, I will definitely conduct all my Verizon business there in the future
- BWBen WeaverSep 25, 20255.0First I went in with a completely broken phone one night recently close to closing time there and was able to be helped by a really great employee there who helped me get a new phone set up. I went in the next day around lunch and was helped by a wonderful person named Morganne Hunt who handled a difficult phone call related to switching lines for my new phone. She handled it all very professionally. I’m now thinking of buying an iPad from her!
- LHLola HoodSep 5, 20255.0This is my favorite Verizon store. All the staff are always friendly and helpful. I stopped by the store today to ask for help with my sister’s phone. I have never had a problem that Dianna could not fix for me. I have recommended her to all my friends. She is the most experienced, personable, and professional salesperson, I have ever used. She is the main reason that I stay with Verizon. I have been with Verizon for 24 years.
- SHSuzanne HarrisAug 10, 20255.0These people!!! Goodness what stellar people they are! Was in on a Sunday and Tino & Morganne are unbelievable...many people can sell you a phone...NOT everyone can be so patient, so helpful and friendly! I suggest that you keep these 2! I've never walked in THAT store and was disappointed with the customer service! You're doing GREAT!
Frequently Asked Questions About Verizon
Where is the Verizon store located on Rainbow Drive?
The Verizon store is located at 1908a Rainbow Dr, Gadsden, AL 35901.
What brands of smartphones can I find at Cellular Sales on Rainbow Drive?
At Cellular Sales, you can find smartphones from Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus.
What are the store hours for Verizon at 1908a Rainbow Dr?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store at this location require appointments?
No, the store does not require appointments; you can walk in or call ahead if you want to make one.
What payment options are accepted at Cellular Sales on Rainbow Drive?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I pick up online orders in-store at the Verizon Cellular Sales on Rainbow Drive?
Yes, the Verizon location offers in-store pickup for your convenience.
What services does Cellular Sales on Rainbow Drive provide?
They offer Verizon wireless plans, prepaid wireless, Hum Smart Car, home phone, home internet, mobile hotspot, and other Verizon Wireless services.
Are there any nearby places to visit after shopping at Cellular Sales on Rainbow Drive?
Yes, you can visit nearby places like The Sweet Nation for smoothies and bubble tea, Papa Johns Pizza for a quick meal, or Davina's Salon for a beauty treatment.
Is there a nearby shopping center close to the Verizon store on Rainbow Drive?
Yes, the Keeling Village Office & Retail Complex is nearby and offers additional shopping opportunities.
What nearby services can I access around Verizon on Rainbow Drive for health and wellness?
Nearby, you can find Natural Aesthetics By Hana (medical spa), New Image Weight Loss center, and Wilborn Orthodontics for dental care.