Verizon

4.6
246 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Gadsden’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1908a Rainbow Dr, Gadsden, AL
35901, United States

Hours

Reviews

4.6
245 reviews
5 stars
202
4 stars
18
3 stars
6
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mollee, Allen, and Dianna.

Sales Experience

Several reviews highlighted positive experiences with sales associates who provided good deals and assistance with phone upgrades and plan changes.

Wait Times

Some customers expressed frustration with long wait times and lack of acknowledgment from staff when entering the store.

Technical Support

Customers reported mixed experiences with technical support, with some receiving quick and effective help while others faced unresolved issues.
  • CH
    Cali Jo Hinkle
    4 days ago
    5.0
    Will and Derek are the kindest guys know exactly what they are doing very good at it also Derek is Great at helping with math ixls while we waited on Will to finish our setup of our phones and ipads which took like no time at all knew exactly what he was doing they both deserve a raise for how good they can work with people and families!!
  • EH
    Erin Hurst
    Dec 2, 2025
    5.0
    My husband and I had a great experience getting our own family plan! Mollee Brown helped us out and was amazing, even having to jump through a ton of exhausting hoops to get my husband transferred from another network. She found all the best options for us!
  • AS
    Anita Stansell
    Nov 30, 2025
    1.0
    Needed a new phone and home internet. Sat patiently in this store while the 2 salesmen were assisting other customers. I realize this process is tedious and we were ready to wait. As my husband and I sat, 2 other groups arrived. As one of the reps was transferring data between phones for his customer he got up, WALKED PAST US and proceeded to help one of the people who came in much after us. Now, realize for a moment that we were sitting NEXT TO HIS WORK STATION thus he was well aware when we arrived. Neither of the two young men working acknowledged the error nor did the incredibly rude woman who knew she had just come in and we were there already. Unbelievable. So frustrated we left.
  • MC
    Meagan Clem
    Nov 17, 2025
    5.0
    The customer sales assistant Miller was amazing. He gave us a bunch of good deals and took time to fix all the wrongs that we had going on and a very smart guy very friendly if you want your stuff took care of correctly ask for Miller.
  • CS
    chris stjohn
    Oct 11, 2025
    5.0
    This store was fantastic, ask for Morgan or Miller, very knowledgeable in all aspects of the service, went in to get a phone activated from Apple that corporate was having trouble activating for some reason, they took care of me with no issues, I will definitely conduct all my Verizon business there in the future

Frequently Asked Questions About Verizon

Where is the Verizon store located on Rainbow Drive?

The Verizon store is located at 1908a Rainbow Dr, Gadsden, AL 35901.

What brands of smartphones can I find at Cellular Sales on Rainbow Drive?

At Cellular Sales, you can find smartphones from Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus.