Business Details
204 N Hood Ave, Gadsden, AL
35903, United States
Certified by Verizon • Mar 01, 2026
(256) 546-2351
Certified by Verizon • Mar 01, 2026
https://www.verizon.com/stores/details/alabama/gadsden/gadsden-284922
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Gadsden for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
3.9
497 reviews
5 stars
278
4 stars
69
3 stars
45
2 stars
35
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of professionalism.
Staff Knowledge
Many customers noted that staff members are knowledgeable and able to assist with various issues, although there are instances of misinformation and inadequate support.
Wait Times
Several reviews mention long wait times for service, leading to frustration among customers who feel ignored or undervalued.
Store Environment
The store environment is described as friendly and welcoming by some, but others report discomfort due to seating and the behavior of certain employees.
- CBcesily bairdJan 13, 20265.0These ladies were super helpful and kind. Will definitely not be calling customer service.. ill just go see these girls.
- GPGlenna PollardOct 23, 20255.0Ron at the Gadsden store is FABULOUS! He's help me 2 different times with different issues, when calling the support line failed (an hour or longer on the phone at least 4 different times) Whatever they are paying him is NOT enough! Thanks Ron!
- SSskifSep 26, 20252.0Discussing me with the customers who were next in line after me and calling me weird is not very nice. Especially when I'm still in the store and hearing all this. It seems my question wasn't something extraordinary to draw such conclusions about me. You are there to explain to customers what they don't understand.
- BPBuz PekarSep 18, 20255.0Always helpful
Frequently Asked Questions About Verizon
What are the regular store hours for Verizon in Gadsden?
Verizon Gadsden is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones does Verizon Gadsden offer?
Verizon Gadsden offers the latest 5G smartphones including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, Kyocera, and TCL devices.
Can I schedule an in-store appointment at Verizon Gadsden?
Yes, you can schedule an in-store appointment online or via the My Verizon app to get personalized service at the Gadsden store.
What delivery and pickup options does Verizon Gadsden provide?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your Verizon orders.
What types of products and services are available at Verizon Gadsden?
Verizon Gadsden offers mobile plans, wireless internet plans, voice plans, and sells business cell phones, tablets, laptops, and mobile hotspots.
Does Verizon Gadsden accept various payment methods?
Yes, Verizon Gadsden accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Is there free Wi-Fi available at Verizon Gadsden?
Yes, Verizon Gadsden offers free Wi-Fi for customer use inside the store.
What nearby places can I visit before or after shopping at Verizon Gadsden?
Nearby, you can enjoy a meal at Waffle House, pick up groceries at ALDI USA, or relax at Redwood Inn motel. These spots provide convenient options around the Verizon store for dining, shopping, and accommodation.
Are there any nearby services to assist with health or medical needs near Verizon Gadsden?
Yes, Labcorp at Walgreens is close by for clinical laboratory services, and Walgreens pharmacy can also assist your health needs near Verizon.
What other mobile phone-related stores are near Verizon Gadsden?
Near Verizon, there are Gadsden Cell Phone Repair and Total Cell Phone Repair stores that offer repair and telecommunications services, providing additional options for mobile device support.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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