Visit our store at Gadsden for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.
Staff Knowledge
Many customers noted that staff members were knowledgeable and able to assist with various issues, although there were instances of misinformation and lack of resolution.
Wait Times
Several reviews mentioned long wait times for service, with some customers feeling ignored or neglected during their visits.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and friendliness, while others criticized the seating and overall atmosphere.
Product Availability
Customers expressed frustration over limited product availability and issues with receiving the correct items or services.
GP
Glenna Pollard
Oct 23, 2025
5.0
Ron at the Gadsden store is FABULOUS! He's help me 2 different times with different issues, when calling the support line failed (an hour or longer on the phone at least 4 different times) Whatever they are paying him is NOT enough! Thanks Ron!
SS
skif
Sep 26, 2025
2.0
Discussing me with the customers who were next in line after me and calling me weird is not very nice. Especially when I'm still in the store and hearing all this. It seems my question wasn't something extraordinary to draw such conclusions about me. You are there to explain to customers what they don't understand.
BP
Buz Pekar
Sep 18, 2025
5.0
Always helpful
JB
John C. Brown
Jul 7, 2025
1.0
If someone comes in to get help on an issue with spam and they've tried the 611 number with no competent help the last thing you need to say is: "Well everyone gets spam." Then act like it is my fault that the problem is mine. You get paid to help customers who or who's business account has problems. I had decent help in the spring on July 7th it was crummy. I had to use choice words to get my point across. I absolutely won't be a customer with a personal account. From the sales rep to most everyone else I encounter it seems not only can't anyone fix my issue, the careless attitudes are the 'quencher.'
What are the regular store hours for Verizon in Gadsden?
Verizon Gadsden is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones does Verizon Gadsden offer?
Verizon Gadsden offers the latest 5G smartphones including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, Kyocera, and TCL devices.
Can I schedule an in-store appointment at Verizon Gadsden?
Yes, you can schedule an in-store appointment online or via the My Verizon app to get personalized service at the Gadsden store.
What delivery and pickup options does Verizon Gadsden provide?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your Verizon orders.
What types of products and services are available at Verizon Gadsden?
Verizon Gadsden offers mobile plans, wireless internet plans, voice plans, and sells business cell phones, tablets, laptops, and mobile hotspots.
Does Verizon Gadsden accept various payment methods?
Yes, Verizon Gadsden accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Is there free Wi-Fi available at Verizon Gadsden?
Yes, Verizon Gadsden offers free Wi-Fi for customer use inside the store.
What nearby places can I visit before or after shopping at Verizon Gadsden?
Nearby, you can enjoy a meal at Waffle House, pick up groceries at ALDI USA, or relax at Redwood Inn motel. These spots provide convenient options around the Verizon store for dining, shopping, and accommodation.
Are there any nearby services to assist with health or medical needs near Verizon Gadsden?
Yes, Labcorp at Walgreens is close by for clinical laboratory services, and Walgreens pharmacy can also assist your health needs near Verizon.
What other mobile phone-related stores are near Verizon Gadsden?
Near Verizon, there are Gadsden Cell Phone Repair and Total Cell Phone Repair stores that offer repair and telecommunications services, providing additional options for mobile device support.