Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Fort Payne for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
284 reviews
5 stars
132
4 stars
61
3 stars
27
2 stars
14
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, others reported poor service and unprofessional behavior from employees.
Wait Times
Many customers expressed frustration with long wait times and slow service, indicating that staffing issues may be contributing to delays.
Knowledgeability
Several reviews highlighted the staff's knowledge and ability to assist with technical issues, although there were also complaints about inconsistent information provided by different employees.
Sales Pressure
Some customers felt pressured into purchasing additional services or products, leading to dissatisfaction with their experience.
- RMRita MillerDec 15, 20251.01 star is too much. The people that work there are slow they font listen to a word you say and the wait is ridiculous. They are an authorized retailer. I think Verizon corporate should send secret shoppers to these places and revoke licenses. Just my opinion
- CHCorey HiettDec 10, 20251.0I've been to Verizon Stores across the nation for assistance and this one here is beyond the worst for assistance. They will check you and then go on breaks after leaving you unattended
- LSLance ShultzDec 4, 20255.0Great service
- KPKaren PittmanNov 21, 20254.0I stopped in at the fortpayne store to pay my bill and change my password & pin because I'm 64 and totally phone dummy. The young was so nice and professional with me helped me with my phone bill but unfortunately was able to do the rest in store from some reason. Verizon if they can take my money he could change my pin for me in store I believe. He was very professional and nice with me.. Thank him very .much I didn't get his name my bad.
- WGWilson GonceOct 4, 20251.0Verizon has gone down hill. Changing to a different service provider since Verizon is no longer worth the extra money.
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store in Fort Payne?
You can find the latest 5G smartphones, including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Fort Payne Verizon store.
What are the Verizon Fort Payne store hours?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 6 PM.
Does the Verizon Fort Payne store offer online order pickup?
Yes, you can place online orders and pick them up in store. They also offer free 2-day shipping, express lockers, and same-day delivery options in select areas.
What services does the Verizon store in Fort Payne provide?
Verizon offers mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Can I schedule an in-store appointment at Verizon Fort Payne?
Yes, you can schedule your in-store appointment online for a convenient shopping experience.
What payment methods are accepted at the Verizon Fort Payne store?
They accept checks, debit cards, and mobile NFC payments. Cash is not required for purchases.
Are there clothing stores near Verizon Fort Payne?
Yes, nearby clothing stores include Burkes Outlet, bealls, and Shoe Show, which you can visit before or after your Verizon appointment for your shopping needs.
Where can I find courier and delivery services near Verizon Fort Payne?
The UPS Store locations nearby provide courier, delivery, printing, and shipping services, making it convenient for business needs along with your Verizon visit.
Are there dining options close to the Verizon store in Fort Payne?
Yes, you can enjoy meals at nearby restaurants such as Los Arcos, Ryan's American Restaurant, and Chick-fil-A at Fort Payne while visiting the area.
What options are available near Verizon Fort Payne for health and medical services?
Nearby health services include DeKalb Regional Home Health, Alabama HomeCare of Fort Payne, and Fort Payne Pediatrics, providing convenient access to medical care.