Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Foley, AL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
406 reviews
5 stars
373
4 stars
11
3 stars6
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Exceptional Service
Customers consistently praised the staff, especially Janet, for their exceptional service, patience, and dedication.
Knowledgeable Staff
Many reviews highlighted the staff's extensive knowledge about products and plans, making the purchasing process smooth.
Friendly Atmosphere
The store was described as having a friendly and welcoming environment, contributing to a positive customer experience.
Efficient Problem Solving
Staff were noted for their ability to effectively troubleshoot and resolve issues, often going above and beyond to assist customers.
Long Wait Times
Some customers reported long wait times, suggesting a need for increased staffing during peak hours.
- PMPaula MahonOct 31, 20255.0Hannah was an excellent sales rep. She was friendly and knowledgeable.
- EEEmilyOct 9, 20255.0I rarely leave reviews, but the service I received from Janet (and Hannah!) at the Verizon store today was absolutely exceptional and deserves massive praise. I came in with a frustrating, hours-long phone issue, but Janet completely turned the experience around. She spent three full hours with me, meticulously troubleshooting my existing phone problem, patiently guiding me through a much-needed upgrade to a new device, and finally, making sure my plan was perfectly optimized and updated. She handled everything with professionalism, deep knowledge, and genuine warmth. What truly makes Janet a jewel is that she didn't just stop there. She even followed up with me later in the day to ensure everything was working smoothly. That level of dedication and commitment to a customer is almost unheard of. If you visit this Verizon location, do yourself a favor and ask for Janet. She is a superstar and makes what can often be a painful process feel effortless and positive. Five stars isn't enough! It's no shocker that almost every review here calls her out by name!
- MPMichele “Shel” PiccioneOct 3, 20255.0Justin is maze balls Helped me out 3 diff times in 1 week exactly experience. JS this girl will b a iPhone girl soon ❤️ thx Justin
- JMJoey MahoneyOct 2, 20251.0Charged me 400 dollars 21 days into the plan just for an iPhone haha Verizon is trash
- ALAmanda LaflerSep 28, 20255.0Had the pleasure of having Nick help me with getting my son a new phone. He was very kind and helpful and even went out of his way to make sure my phone plans were upto date and was able to lower my monthly bill.
Frequently Asked Questions About Verizon
What products and brands does Verizon offer at the Victra store in Foley, AL?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories. Available brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services are available at the Victra Verizon Authorized Retailer in Foley?
Services include new lines, upgrades, new devices, and accessories. The store also offers device protection and knowledgeable staff to assist customers.
What are the operating hours for the Verizon store in Foley?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Victra Verizon store in Foley offer in-store pickup?
Yes, in-store pickup is available at this location for customer convenience.
What payment options are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store in Foley provide electronic recycling services?
Yes, this location offers electronics recycling services to support environmental sustainability.
What languages are spoken at the Victra Verizon store in Foley?
Staff at this store speak English and Spanish to assist a diverse customer base.
Which nearby places can customers visit before or after shopping at Verizon in Foley?
Customers can visit nearby spots like Quiznos for a quick sandwich, Fish River Grill for seafood dining, or Walgreens for pharmacy and convenience needs.
Are there nearby medical centers close to the Verizon Victra store where customers might schedule appointments?
Yes, Southern Cancer Center and doctors like W. Curry McEvoy, MD and J. Reece Jones, MD are nearby, offering accessible healthcare options for customers in the area.
How can customers use nearby financial services in Foley when visiting the Verizon store?
Nearby financial services include Trustmark Bank, Wells Fargo ATM, and LibertyX Bitcoin ATM, which provide banking and currency exchange options for customers' convenience.