Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Florence’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
176 reviews
5 stars
142
4 stars
9
3 stars
6
2 stars
5
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to resolve issues.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided great deals and assistance with upgrades.
Store Environment
Customers appreciated the shorter wait times and the welcoming atmosphere compared to other Verizon locations.
Mixed Experiences
Some customers reported issues with billing discrepancies and unhelpful service, indicating inconsistency in customer experiences.
- YGyuliana garcia2 days ago5.0Excellent service. Hunter assisted us very well and answered all our questions.
- LGLeviticus GarnerSep 25, 20255.0Heather helped me out very well I came in to get a lower price range, she gave me a deal with a new phone upgrade; home internet, and all for a great price range. Which I came in for thank you Heather!!
- KVKevin VailSep 9, 20255.0I hope this review makes it to the president of Verizon, Kyle Rumage is the man! I came late in the day close to closing time, I came in for something I was too lazy to do by myself, he made the whole process simple and painless. Just a chill guy and easy to talk to, answered all my questions, he knows how to treat customers. I wish Verizon would do more for their employees than just a pat on the back when a customer talks them up.
- CMCharlottes MckinneyAug 28, 20251.0Went to Cloverdale store to set up new line for my grandson. We were quoted 66$ monthly bill. It came in as 120$…way over the 66$. No one there was helpful. The manager sat at the desk and never bothered to check with us. But she okayed the bill when it was first generated. Today. We went with TMobile. Whoever sits with bow tie on at a desk….and offers you a great deal. Run!
- ANAshley Murphy Brady (Nik)Aug 26, 20255.0Erin Alley at this store went above and beyond and all the way around the earth-I am not joking-to fix a huge problem with my account and devices. Verizon needs to recognize this employee for her excellence customer service skills. She has definitely made me feel better about keeping my service with Verizon. If you need a problem solver, go to this store location. She effortlessly makes miracles happen!!!!❤️❤️❤️❤️
Frequently Asked Questions About Verizon
What services does Verizon at 2606 Cloverdale Road offer?
Verizon offers wireless sales, device upgrades for brands like Apple and Samsung, Verizon plans, wireless accessories, exclusive Verizon services, and bill payments in-store.
Which brands of smartphones can I purchase or upgrade at this Verizon store?
You can purchase or upgrade smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the operating hours for the Verizon store at 2606 Cloverdale Road?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I pick up my order in-store at Verizon Cellular Sales in Florence?
Yes, in-store pickup is available at this location.
How can I contact the Verizon store for appointments or inquiries?
You can call the store at +1 256-980-6198 or email CustomerService@cellularsales.com for assistance.
What payment methods are accepted at this Verizon location?
Verizon accepts American Express, Discover, MasterCard, and Visa as payment options.
Are appointments required to visit the Verizon store at Florence?
No, appointments are not required; you can walk in or call ahead if you prefer.
Which nearby places can I visit before or after shopping at Verizon?
Nearby, you can visit Workout Anytime Florence for a workout, Monkey N Around for entertainment, and America’s Thrift Stores for thrift shopping.
Are there nearby services for money transfer or financial needs near the Verizon store?
Yes, Western Union and Check 'n Go are close by and offer money transfer and financial services respectively.
Where can I find groceries or pharmacies near the Verizon store?
Foodland, Food Outlet, Big Star supermarkets, and CVS Pharmacy are nearby for your grocery and pharmacy needs.