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Brand Certified

Verizon

4.4
(185 reviews)

Business Details

(256) 980-6198

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Florence’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Florence connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2606 Cloverdale Road, Florence, AL
35633, United States

Hours

Reviews

4.4
185 reviews
5 stars
147
4 stars
9
3 stars
6
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to resolve issues.

Mixed Experiences

While some customers had outstanding experiences, others reported poor service, including being misled about pricing and unhelpful staff.

Store Environment

Customers appreciated the shorter wait times and friendly atmosphere at this location compared to other Verizon stores.

Employee Recognition

Several reviews highlighted specific employees for their exceptional service, indicating a strong team that positively impacts customer loyalty.
  • LH
    Logan Hanback
    Feb 5, 2026
    1.0
    The worst customer service imaginable. They lie straight to your face and refuse any responsibility when confronted or if you try to come up with a solution. I would avoid this business and Verizon cellular service at ALL COSTS.
  • YG
    yuliana garcia
    Jan 10, 2026
    5.0
    Excellent service. Hunter assisted us very well and answered all our questions.
  • LG
    Leviticus Garner
    Sep 25, 2025
    5.0
    Heather helped me out very well I came in to get a lower price range, she gave me a deal with a new phone upgrade; home internet, and all for a great price range. Which I came in for thank you Heather!!
  • KV
    Kevin Vail
    Sep 9, 2025
    5.0
    I hope this review makes it to the president of Verizon, Kyle Rumage is the man! I came late in the day close to closing time, I came in for something I was too lazy to do by myself, he made the whole process simple and painless. Just a chill guy and easy to talk to, answered all my questions, he knows how to treat customers. I wish Verizon would do more for their employees than just a pat on the back when a customer talks them up.
  • UR
    UNREAL RC
    Jul 15, 2020
    1.0
    Over rated and the people act like there better than every one else

Frequently Asked Questions About Verizon

What services does Verizon at 2606 Cloverdale Road offer?

Verizon offers wireless sales, device upgrades for brands like Apple and Samsung, Verizon plans, wireless accessories, exclusive Verizon services, and bill payments in-store.

Which brands of smartphones can I purchase or upgrade at this Verizon store?

You can purchase or upgrade smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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