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Brand Certified

Verizon

4.4
(228 reviews)

Business Details

333 Greeno Rd S, Fairhope, AL
36532, United States
(251) 929-7600

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 333 Greeno Rd S. in Fairhope, AL 36532

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
333 Greeno Rd S, Fairhope, AL
36532, United States

Hours

Reviews

4.4
228 reviews
5 stars
184
4 stars
12
3 stars
2
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting the exceptional service provided by employees like Israel and Johnnie.

Mixed Experiences

While most reviews were positive, some customers reported negative experiences, particularly regarding service quality and issues with promotions or billing.

Efficiency

Customers appreciated the quick service and efficient handling of their needs, often noting that they were in and out of the store faster than expected.

Knowledgeable Staff

Several reviews emphasized the staff's expertise and ability to resolve issues effectively, contributing to a positive customer experience.
  • MG
    Megan Griepsma
    Feb 7, 2026
    5.0
    Robert was a fantastic help today with my mom’s phone. He was knowledgeable and helped to “fix” the issues she was having with her phone. Although we did not end up purchasing anything today he has definitely earned repeat customers and we will be back when we need to upgrade or switch plans. Thank you for your help, Robert!
  • RN
    Renee Noel
    Jan 23, 2026
    5.0
    Robert and Kaleigh both provided fabulous customer service during my purchase.
  • JK
    Joan Kelley
    Jan 12, 2026
    5.0
    The young man who helped us in the store was pleasant, knowledgeable, capable, and all in all he did an excellent job.
  • JO
    Jo Owen
    Dec 7, 2025
    5.0
    Had a problem with my Verizon phone that I couldn't clear. Went to Fairhope store, and the very kind young man corrected it for me. I saw hi name tag, but forgot it, sorry 😐 Us Seniors appreciate being treated kindly, and with respect 👍
  • KP
    Kenna Parks
    Dec 6, 2025
    1.0
    Not really happy with this group. On 2 previous interactions. I was told my address qualified for the 4g, not the 5g. OK, we do what we gotta do. Today, Rob told me that address only was open the absolute bare minimum internet. Not even the 4g. I did not bother telling him he was the first person I talked to, and he told about the 4g. Its funny that my landlord, who lives on the same property, 150 feet away, has the verizon 4g internet. Lesson learned.

Frequently Asked Questions About Verizon

What is the address of Russell Cellular in Fairhope, AL?

Russell Cellular is located at 333 Greeno Rd S, Ste 1a, Fairhope, AL 36532.

What are the operating hours of Russell Cellular in Fairhope?

Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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