Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 333 Greeno Rd S. in Fairhope, AL 36532
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
214 reviews
5 stars
174
4 stars
12
3 stars2
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting the performance of employees like Israel and Johnnie.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences, including issues with service quality and miscommunication regarding promotions.
Efficiency
Several customers noted the quick service and efficient handling of their needs, often mentioning that they were in and out of the store in a timely manner.
Knowledgeable Staff
Customers frequently commented on the staff's expertise and ability to resolve issues effectively, contributing to a positive shopping experience.
- TBTom BartonDec 8, 20255.0The office crew was super-helpful. Patient and knowledgeable!!
- JOJo OwenDec 7, 20255.0Had a problem with my Verizon phone that I couldn't clear. Went to Fairhope store, and the very kind young man corrected it for me. I saw hi name tag, but forgot it, sorry 😐 Us Seniors appreciate being treated kindly, and with respect 👍
- KPKenna ParksDec 6, 20251.0Not really happy with this group. On 2 previous interactions. I was told my address qualified for the 4g, not the 5g. OK, we do what we gotta do. Today, Rob told me that address only was open the absolute bare minimum internet. Not even the 4g. I did not bother telling him he was the first person I talked to, and he told about the 4g. Its funny that my landlord, who lives on the same property, 150 feet away, has the verizon 4g internet. Lesson learned.
- TBTamara BertramNov 12, 20255.0The associates at Russel Cellular/Verizon store did an awesome job when we recently purchased new iPhones. They were knowledgeable and answered our questions without hesitation. They transferred all our data from old phones to new. We are very pleased with the process and would recommend Russell Cellular/Verizon stone in Fairhope, AL.
- CCCarolNov 4, 20255.0I love my Verizon phone. I am having problems with on line banking. I was at the bank yesterday morning.Its not on bank line they can use it to get to my Acct so there is something that is blocking me from getting on my on line banking on my Verizon phone. Please help me get this problem corrected from your end. Thank you for your help.
Frequently Asked Questions About Verizon
What is the address of Russell Cellular in Fairhope, AL?
Russell Cellular is located at 333 Greeno Rd S, Ste 1a, Fairhope, AL 36532.
What are the operating hours of Russell Cellular in Fairhope?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in store at Russell Cellular?
Yes, Russell Cellular offers in-store pickup for your convenience.
Which payment methods are accepted at Russell Cellular?
Russell Cellular accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What brands of mobile devices are available at Russell Cellular?
Russell Cellular offers products from Verizon, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular provide wireless and home internet services?
Yes, Russell Cellular offers wireless service, mobile service, home phone service, and home internet.
Is Russell Cellular wheelchair accessible?
Yes, Russell Cellular has a wheelchair accessible entrance for customers.
What nearby dining options can I visit before or after shopping at Russell Cellular?
You can visit nearby restaurants such as China Chef Restaurant for Chinese cuisine, Mama’s Pizza for pizza, The Barn at The Hope Farm, and The Hope Farm which also offers a wine bar and southern cuisine.
Are there any nearby places to relax or get a beauty treatment near Russell Cellular?
Yes, nearby you can find Majestic Nails and Spa for beauty and nail treatments, and Strick’s Place or 2 Shots In for bar and pub experiences with pool and billiards.
Where can I grab coffee or smoothies near Russell Cellular?
Close to Russell Cellular, you can visit Refuge Coffee Roastery and The Burrow Coffee & Co. for coffee, cafe offerings, and smoothies, as well as Jubilee Nutrition for smoothies and health food.