Verizon

4.4
225 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 333 Greeno Rd S. in Fairhope, AL 36532

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
333 Greeno Rd S, Fairhope, AL
36532, United States

Hours

Reviews

4.5
214 reviews
5 stars
174
4 stars
12
3 stars
2
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting the performance of employees like Israel and Johnnie.

Mixed Experiences

While most reviews were positive, some customers reported negative experiences, including issues with service quality and miscommunication regarding promotions.

Efficiency

Several customers noted the quick service and efficient handling of their needs, often mentioning that they were in and out of the store in a timely manner.

Knowledgeable Staff

Customers frequently commented on the staff's expertise and ability to resolve issues effectively, contributing to a positive shopping experience.
  • TB
    Tom Barton
    Dec 8, 2025
    5.0
    The office crew was super-helpful. Patient and knowledgeable!!
  • JO
    Jo Owen
    Dec 7, 2025
    5.0
    Had a problem with my Verizon phone that I couldn't clear. Went to Fairhope store, and the very kind young man corrected it for me. I saw hi name tag, but forgot it, sorry 😐 Us Seniors appreciate being treated kindly, and with respect 👍
  • KP
    Kenna Parks
    Dec 6, 2025
    1.0
    Not really happy with this group. On 2 previous interactions. I was told my address qualified for the 4g, not the 5g. OK, we do what we gotta do. Today, Rob told me that address only was open the absolute bare minimum internet. Not even the 4g. I did not bother telling him he was the first person I talked to, and he told about the 4g. Its funny that my landlord, who lives on the same property, 150 feet away, has the verizon 4g internet. Lesson learned.
  • TB
    Tamara Bertram
    Nov 12, 2025
    5.0
    The associates at Russel Cellular/Verizon store did an awesome job when we recently purchased new iPhones. They were knowledgeable and answered our questions without hesitation. They transferred all our data from old phones to new. We are very pleased with the process and would recommend Russell Cellular/Verizon stone in Fairhope, AL.
  • CC
    Carol
    Nov 4, 2025
    5.0
    I love my Verizon phone. I am having problems with on line banking. I was at the bank yesterday morning.Its not on bank line they can use it to get to my Acct so there is something that is blocking me from getting on my on line banking on my Verizon phone. Please help me get this problem corrected from your end. Thank you for your help.

Frequently Asked Questions About Verizon

What is the address of Russell Cellular in Fairhope, AL?

Russell Cellular is located at 333 Greeno Rd S, Ste 1a, Fairhope, AL 36532.

What are the operating hours of Russell Cellular in Fairhope?

Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.