Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 333 Greeno Rd S. in Fairhope, AL 36532
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
210 reviews
5 stars
171
4 stars
12
3 stars2
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with particular commendation for employees like Israel and Johnnie.
Efficiency
Many reviews highlighted the quick service and efficiency in resolving issues, with customers often being in and out in a timely manner.
Knowledgeability
Staff members were frequently noted for their expertise and ability to assist with various technical issues and product inquiries.
Mixed Experiences
While many customers had positive interactions, there were reports of rude behavior from some staff members, leading to a few negative experiences.
Store Environment
The store was described as busy, but staff managed to assist customers effectively; however, some customers expressed frustration with long wait times during peak hours.
- TBTamara BertramNov 12, 20255.0The associates at Russel Cellular/Verizon store did an awesome job when we recently purchased new iPhones. They were knowledgeable and answered our questions without hesitation. They transferred all our data from old phones to new. We are very pleased with the process and would recommend Russell Cellular/Verizon stone in Fairhope, AL.
- CCCarolNov 4, 20255.0I love my Verizon phone. I am having problems with on line banking. I was at the bank yesterday morning.Its not on bank line they can use it to get to my Acct so there is something that is blocking me from getting on my on line banking on my Verizon phone. Please help me get this problem corrected from your end. Thank you for your help.
- GPGerry PfeiferOct 31, 20252.0One employee, waiting along time for service.
- TPTrey PeelerOct 3, 20255.0Customer service agent was obviously extremely knowledgeable and there to help. Was also patient with me as I’m much less “savvy “ than younger generations. He made my switching phones/service from the GOD AWFUL company AT’&T to VERIZON VERY simple, easy, and understandable. I APPRECIATED him and Verizon both.
- LHLeland HavelSep 29, 20255.0Great service. Had to wait longer for my phone but that was on the manufacturer. Got everything sorted out quickly and I was on my way.
Frequently Asked Questions About Verizon
What is the address of Russell Cellular in Fairhope, AL?
Russell Cellular is located at 333 Greeno Rd S, Ste 1a, Fairhope, AL 36532.
What are the operating hours of Russell Cellular in Fairhope?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in store at Russell Cellular?
Yes, Russell Cellular offers in-store pickup for your convenience.
Which payment methods are accepted at Russell Cellular?
Russell Cellular accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What brands of mobile devices are available at Russell Cellular?
Russell Cellular offers products from Verizon, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular provide wireless and home internet services?
Yes, Russell Cellular offers wireless service, mobile service, home phone service, and home internet.
Is Russell Cellular wheelchair accessible?
Yes, Russell Cellular has a wheelchair accessible entrance for customers.
What nearby dining options can I visit before or after shopping at Russell Cellular?
You can visit nearby restaurants such as China Chef Restaurant for Chinese cuisine, Mama’s Pizza for pizza, The Barn at The Hope Farm, and The Hope Farm which also offers a wine bar and southern cuisine.
Are there any nearby places to relax or get a beauty treatment near Russell Cellular?
Yes, nearby you can find Majestic Nails and Spa for beauty and nail treatments, and Strick’s Place or 2 Shots In for bar and pub experiences with pool and billiards.
Where can I grab coffee or smoothies near Russell Cellular?
Close to Russell Cellular, you can visit Refuge Coffee Roastery and The Burrow Coffee & Co. for coffee, cafe offerings, and smoothies, as well as Jubilee Nutrition for smoothies and health food.