Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Enterprise for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
442 reviews
5 stars
241
4 stars
58
3 stars
32
2 stars
24
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.
Staff Efficiency
Many customers experienced long wait times and inefficient service, indicating a need for better staffing and management.
Sales Practices
Several reviews mention aggressive upselling tactics, leading to dissatisfaction among customers who felt pressured.
Positive Experiences
Despite negative feedback, some customers highlighted exceptional service from specific employees, indicating that experiences can vary significantly.
Technical Support
Customers reported issues with technical support, including unresolved problems and poor communication regarding service issues.
- JHJamie HodgeAug 13, 20251.0The man Aaron I was speaking to was extremely unprofessional I asked to see a price quote for a simple phone upgrade no extra stuff just a phone upgrade and he came back trying to get me to enroll in auto pay and sign up for a new line or upgrade my line to the premium package.(not what I asked for). I understand you want commission but you don’t need to force stuff on your customers bad customer service will never be back to this store
- EMEgbert MasseyJul 29, 20251.0Why are they charging $29 to transfer my old phone to my new one. Never use this store again!!!!
- TATaylor AndersonJun 28, 20251.0This stores employees are just punching a clock 9-5. If you plan on going here for anything, including something minor like a refund. Clear your schedule. Laziest service I’ve ever received by far.
- DEDavid EbertJun 28, 20251.0They have about 5 employees hanging out in the back while customers wait nearly an hour for a representative. Horribly managed, joke of an establishment…
- SDSharon DentremontJun 22, 20255.0Michael Brown was very informative. He explained everything that was easy to understand. His Customer Service skills was above and beyond.
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Enterprise, AL?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also provide business cell phones, tablets, laptops, and 5G home internet.
What are the store hours for the Verizon store in Enterprise?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer online ordering and pickup options?
Yes, customers can shop online and choose from in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an appointment at the Verizon store?
You can schedule an in-store appointment online through Verizon's website or use the My Verizon app's quick link for scheduling.
What payment methods are accepted at the Verizon store?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Does the Verizon store provide free Wi-Fi for customers?
Yes, the Verizon store in Enterprise offers free Wi-Fi for its customers.
Are there any nearby restaurants where I can eat after visiting Verizon?
Yes, near Verizon you can find Rodeo Mexican Restaurant, Rita's Italian Ice & Frozen Custard, Waffle House, Burger King, and Jin Jin Restaurant. You can enjoy a meal or dessert after your visit.
Where can I fuel my car or find automotive services near Verizon?
Westgate B P gas station and Ed Sherling Ford, Inc. car dealership are nearby for fueling and automotive needs. Additionally, O'Reilly Auto Parts and Whistle Express Car Wash are located close to Verizon.
Are there convenient places to shop around Verizon in Enterprise?
Yes, Morales Supermarket, Walgreens, Family Dollar, and Rent-A-Center are nearby stores where you can shop for groceries, pharmacy items, discounts, and furniture.
What other services or businesses are in the vicinity of the Verizon store?
Nearby services include Mai's Nail Spa, ROYAL NAIL salon, Petsense pet store and groomer, H&R Block financial services, Regions Bank, Navy Federal Credit Union, and Western Union money transfer.