Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Enterprise for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
443 reviews
5 stars
241
4 stars
58
3 stars
32
2 stars
24
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpful or rude staff, while others praised specific employees for exceptional service.
Wait Times
Numerous reviews mention long wait times for service, with customers expressing frustration over delays and inefficient service.
Staff Knowledge
Several customers noted a lack of product knowledge among staff, leading to unresolved issues and dissatisfaction.
Store Management
There are mixed reviews regarding store management, with some customers experiencing poor management and others noting improvements in service.
- ASalicia sturnickDec 2, 20251.01130ish December 2, 2025. This company store doesn't even deserve a star. It is a long story of crushing your phone. Adding a back up phone you had on hand. Loved the crushed phone so much I ordered a certified pre-owned phone through verizon online. That phone was locked by an IT department with U Bank. So couldn't even set it up. Went in to return in with notes on my account to not charge a restocking fee. Turns out that even an error on verizons part is on the customer. I suggested a fix of charge me the restocking fee and credit my account for....their error. They said no. I asked for them to review the notes on my account...they said no...I then asked for them to make notes on my account for their decision....they said they will not do that. So I walked out with a phone that can't be used by Verizon issued by Verizon and called once again the 800 verizon number. The assistant was amazing and helped me as I suggested. Same policy but she cared. The Enterprise, AL verizon company store manager and assistant could have cared less to even look at the account to understand what happened. I am never an angry customer but today, I had to walk out, go to my truck, breath because i drove a real time hour to get there, and call 800 verizon. She rocked it. They only wanted to get a sale and not help a long term customer at all. This review should be seen by HR because this was the worst I have seen and I am always known as the calmest customer in every situation. That's all folks. That's my review and I will not go back there....ever
- JHJamie HodgeAug 13, 20251.0The man Aaron I was speaking to was extremely unprofessional I asked to see a price quote for a simple phone upgrade no extra stuff just a phone upgrade and he came back trying to get me to enroll in auto pay and sign up for a new line or upgrade my line to the premium package.(not what I asked for). I understand you want commission but you don’t need to force stuff on your customers bad customer service will never be back to this store
- EMEgbert MasseyJul 29, 20251.0Why are they charging $29 to transfer my old phone to my new one. Never use this store again!!!!
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Enterprise, AL?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also provide business cell phones, tablets, laptops, and 5G home internet.
What are the store hours for the Verizon store in Enterprise?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer online ordering and pickup options?
Yes, customers can shop online and choose from in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an appointment at the Verizon store?
You can schedule an in-store appointment online through Verizon's website or use the My Verizon app's quick link for scheduling.
What payment methods are accepted at the Verizon store?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Does the Verizon store provide free Wi-Fi for customers?
Yes, the Verizon store in Enterprise offers free Wi-Fi for its customers.
Are there any nearby restaurants where I can eat after visiting Verizon?
Yes, near Verizon you can find Rodeo Mexican Restaurant, Rita's Italian Ice & Frozen Custard, Waffle House, Burger King, and Jin Jin Restaurant. You can enjoy a meal or dessert after your visit.
Where can I fuel my car or find automotive services near Verizon?
Westgate B P gas station and Ed Sherling Ford, Inc. car dealership are nearby for fueling and automotive needs. Additionally, O'Reilly Auto Parts and Whistle Express Car Wash are located close to Verizon.
Are there convenient places to shop around Verizon in Enterprise?
Yes, Morales Supermarket, Walgreens, Family Dollar, and Rent-A-Center are nearby stores where you can shop for groceries, pharmacy items, discounts, and furniture.
What other services or businesses are in the vicinity of the Verizon store?
Nearby services include Mai's Nail Spa, ROYAL NAIL salon, Petsense pet store and groomer, H&R Block financial services, Regions Bank, Navy Federal Credit Union, and Western Union money transfer.