TCC Dothan, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 103 Apple Ave.
Numerous customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Derrick, Presley, and Jonathon.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, with several customers noting how their issues were resolved promptly.
Expertise
Customers frequently commented on the staff's expertise in handling technical issues and providing clear explanations about products and services.
Positive Atmosphere
The store was described as having a welcoming and positive atmosphere, with staff members often going above and beyond to ensure customer satisfaction.
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Dale Wyatt
5 days ago
5.0
Jonathan was great came into store found out about the internet and then came back for the great promotion he offered for upgrading my phone. Both times I haven't dealt with him he has been very kind and honest with everything we talked about. I highly recommend asking for him.
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Donald Milton
Feb 16, 2026
5.0
I was initially referred to DD, Mgr at TCC Dothan by an electronic technician I really trusted. She has since brought back to life a couple of phones, plunged deep into IOS to make it do right and transferred TOTAL data on three phone replacements in a record short time. I simply don't let anyone else touch my phones. It is worth the 90 mile trip to have the trust my friend knows what she's doing.
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larax small
Feb 15, 2026
5.0
I can’t say enough good things about Presley Strickland at Verizon in Dothan She is hands down the only sales rep I ever use. Presley is knowledgeable, patient, and genuinely cares about every customer she helps—not just me. I’ve seen her go out of her way to make sure other customers fully understand their options and leave happy. She always looks out for your best interest and makes the entire process smooth and stress-free. I would refer her to anyone without hesitation. Presley is truly the best and sets the standard for what great customer service should be.
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Bart Liddon
Feb 14, 2026
5.0
Jonathan took great care of me. I just left Verizon and went to Xfinity. It was the biggest mistake leaving Verizon. When I came in Jonathan was very helpful and extremely understanding. He got me set back up on Verizon, he showed me tons of things I didn't know about my phone. Outstanding service, very professional person. He cares about the people he helps and that shows great character. Thank you for the amazing service.
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Candis Lovelace
Feb 13, 2026
5.0
I can't think of a better reason to drive to Dothan, other than to make sure I keep the same Customer Service Rep Jon. He always makes sure my device(S) are good and keeps me in the loop with promotions or any questions that I might have. He's very professional with not only myself, but I've witnessed him helping other customers as well in a nice and friendly, very much knows what he's talking about manner. Always looking forward to send friends and family his way when they are shopping around for cellular or Wifi services. Keep up the awesome hard work that you put into everyday!