Best Buy

4.1
2306 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4863 Montgomery Hwy, Dothan, AL
36303, United States

Hours

Reviews

4.1
2,306 reviews
5 stars
1,260
4 stars
544
3 stars
239
2 stars
79
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported unhelpful or rude interactions.

Product Availability

Several customers noted a limited selection of products in-store, with many items needing to be ordered online.

Delivery Issues

Numerous complaints were made regarding delivery and installation problems, including poor communication and scheduling.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing items as overpriced and issues with price matching.

Store Environment

The store atmosphere received mixed reviews, with some finding it welcoming and others describing it as dreary or poorly organized.
  • KM
    karl mathews
    6 days ago
    1.0
    This place sucks you must order online you can’t go to the store and pick it up what a nightmare I have been sitting here they are so lost no I didn’t order it online I am here in the store to pick it up
  • LJ
    LUH JANKY
    Nov 10, 2025
    1.0
    really shitty managers.. i hate having to come into the store and just wanting to buy some thing small like a charger.. and i get bombarded with offers about their credit cards and memberships... they are too focused on meeting quotas and getting sales that they fail to realize that SOME PEOPL JUST DONT WANT A DAMN CREDIT CARD... the managers hide behind employees to make sure they close a deal on a card. i feel bad for these workers. they like to hide behind workers instead of helping people that actually need help. i see a lot of customers not being attended and i get that they might be shortstaffed and what not.. BUT THE MANAGERS ARE AVAILABLE BEHIND THISE COUNTERS DOING NOTHING BUT EAGLE WATCHING EPLOYEES AND BEING ON THEIR PHONES...
  • JW
    Jeff Williams
    Nov 7, 2025
    5.0
    Best buy increase coolness factor. Approved.
  • CG
    Candy Gerlack
    Nov 1, 2025
    5.0
    I was actually really surprised. They had some really good deals on several things that I wanted. They also had amazing service. Will definitely shop there again.
  • JJ
    J J
    Oct 25, 2025
    5.0
    Has all the latest electronics and has a very good selection. The people who work there are very friendly and knowledgeable

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Dothan, AL?

Best Buy in Dothan, AL is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy located in Dothan?

Best Buy is located at 4863 Montgomery Hwy, Ste 100, Dothan, AL 36303, USA.