Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,327 reviews
5 stars
1,275
4 stars
545
3 stars
240
2 stars
80
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unresponsive.
Product Availability
Customers expressed frustration with product availability and inventory issues, noting that many items were out of stock or not carried in-store.
Management Issues
Several reviews highlighted poor management practices, including unhelpful attitudes and a lack of support for staff, leading to negative customer experiences.
Delivery Problems
There were significant complaints regarding delivery and installation services, with customers experiencing delays and poor communication.
Store Environment
The store atmosphere received mixed reviews, with some customers finding it pleasant while others described it as disorganized and lacking staff.
- GYGENE YOUNGBLOOD4 days ago1.0The mobile audio install shop is badly understaffed as only one expert, so when there is an emergency they have knowone to help. Also, the store no longer receives any calls to the store. I was routed to three different states on one attempt to get help. Best Buys customer service has dropped to zero.
- MDMelonie DeaseJan 1, 20265.0All of the staff were so helpful!! When we couldn't find what we were looking for they were quick to offer suggestions as to where we could possibly find the item. I appreciate that
- SCSamantha ClarkDec 29, 20255.0Gerald was very knowledgeable and helpful! He was able to help us find what we needed and explained the different options to us. The best customer service I’ve had from Best Buy.
- MBMercedes BorgesDec 17, 20255.0Sunni in the cell phone section is amazing! She is excellent at what she does. Knowledgeable, caring and professional. We bought our new phones at Best Buy in Dothan. We were extremely satisfied with our experience. Thanks to Sunni!
- RHRyan HunterDec 15, 20251.0Employees here have an attitude problem, asked about military discount and they just seem to be annoyed by it. Prior to asking, I found several articles where store managers have authorized it, while this one may not, they don’t need to act like I’m crazy for asking based on others testimonies.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Dothan, AL?
Best Buy in Dothan, AL is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Dothan?
Best Buy is located at 4863 Montgomery Hwy, Ste 100, Dothan, AL 36303, USA.
What types of products can I shop for at Best Buy Dothan?
You can shop for TVs, computers, appliances, and more at Best Buy.
Does Best Buy Dothan offer expert advice and support?
Yes, the store offers expert advice, Geek Squad support, and same-day pickup services.
Is Best Buy Dothan accessible for customers with disabilities?
Yes, Best Buy has a wheelchair-accessible entrance.
What payment methods are accepted at Best Buy in Dothan?
Best Buy accepts debit cards, checks, and does not require cash-only payments.
Does Best Buy Dothan provide electronics recycling services?
Yes, the store offers electronics recycling services.
What nearby dining options are available close to Best Buy in Dothan?
Nearby dining options include Ichiban Sushi & Seafood Buffet, Ooka Sushi, Pho SaiGon, Cheddar's Scratch Kitchen, La Parrilla Mexican Restaurant, Cheeburger Cheeburger, McDonald's, Simple Simon's Pizza, The Juicy Crab, and Cold Stone Creamery.
Are there entertainment options near Best Buy in Dothan?
Yes, several cinemas are nearby including AMC CLASSIC Dothan Pavilion 12, Carmike Cinemas 12, AMC Entertainment, AMC 12 - Dothan, and AMC Classic Dothan Pavilion.
What other stores or services are located near Best Buy Dothan?
Nearby stores and services include Geek Squad, Bed Bath & Beyond, ATI Physical Therapy, Chico's clothing store, Lendmark Financial Services, The Exchange Network ATMs, Solomon Chevrolet car dealer, Circle K gas station and coffee shop, Bitcoin Depot ATM, and Nails So Happy beauty salon.