Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported unhelpful or rude interactions.
Product Availability
Several customers noted a limited selection of products in-store, with many items needing to be ordered online.
Delivery Issues
Numerous complaints were made regarding delivery and installation problems, including poor communication and scheduling.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing items as overpriced and issues with price matching.
Store Environment
The store atmosphere received mixed reviews, with some finding it welcoming and others describing it as dreary or poorly organized.
KM
karl mathews
6 days ago
1.0
This place sucks you must order online you can’t go to the store and pick it up what a nightmare I have been sitting here they are so lost no I didn’t order it online I am here in the store to pick it up
LJ
LUH JANKY
Nov 10, 2025
1.0
really shitty managers.. i hate having to come into the store and just wanting to buy some thing small like a charger.. and i get bombarded with offers about their credit cards and memberships... they are too focused on meeting quotas and getting sales that they fail to realize that SOME PEOPL JUST DONT WANT A DAMN CREDIT CARD... the managers hide behind employees to make sure they close a deal on a card. i feel bad for these workers. they like to hide behind workers instead of helping people that actually need help. i see a lot of customers not being attended and i get that they might be shortstaffed and what not.. BUT THE MANAGERS ARE AVAILABLE BEHIND THISE COUNTERS DOING NOTHING BUT EAGLE WATCHING EPLOYEES AND BEING ON THEIR PHONES...
JW
Jeff Williams
Nov 7, 2025
5.0
Best buy increase coolness factor. Approved.
CG
Candy Gerlack
Nov 1, 2025
5.0
I was actually really surprised. They had some really good deals on several things that I wanted. They also had amazing service. Will definitely shop there again.
JJ
J J
Oct 25, 2025
5.0
Has all the latest electronics and has a very good selection. The people who work there are very friendly and knowledgeable
What are the operating hours of Best Buy in Dothan, AL?
Best Buy in Dothan, AL is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Dothan?
Best Buy is located at 4863 Montgomery Hwy, Ste 100, Dothan, AL 36303, USA.
What types of products can I shop for at Best Buy Dothan?
You can shop for TVs, computers, appliances, and more at Best Buy.
Does Best Buy Dothan offer expert advice and support?
Yes, the store offers expert advice, Geek Squad support, and same-day pickup services.
Is Best Buy Dothan accessible for customers with disabilities?
Yes, Best Buy has a wheelchair-accessible entrance.
What payment methods are accepted at Best Buy in Dothan?
Best Buy accepts debit cards, checks, and does not require cash-only payments.
Does Best Buy Dothan provide electronics recycling services?
Yes, the store offers electronics recycling services.
What nearby dining options are available close to Best Buy in Dothan?
Nearby dining options include Ichiban Sushi & Seafood Buffet, Ooka Sushi, Pho SaiGon, Cheddar's Scratch Kitchen, La Parrilla Mexican Restaurant, Cheeburger Cheeburger, McDonald's, Simple Simon's Pizza, The Juicy Crab, and Cold Stone Creamery.
Are there entertainment options near Best Buy in Dothan?
Yes, several cinemas are nearby including AMC CLASSIC Dothan Pavilion 12, Carmike Cinemas 12, AMC Entertainment, AMC 12 - Dothan, and AMC Classic Dothan Pavilion.
What other stores or services are located near Best Buy Dothan?
Nearby stores and services include Geek Squad, Bed Bath & Beyond, ATI Physical Therapy, Chico's clothing store, Lendmark Financial Services, The Exchange Network ATMs, Solomon Chevrolet car dealer, Circle K gas station and coffee shop, Bitcoin Depot ATM, and Nails So Happy beauty salon.