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Verizon

3.9
(435 reviews)

Business Details

1810 Cherokee Ave Sw, Cullman, AL
35055, United States
(256) 739-0090

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Cullman for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1810 Cherokee Ave Sw, Cullman, AL
35055, United States

Hours

Reviews

3.9
435 reviews
5 stars
247
4 stars
64
3 stars
24
2 stars
20
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rudeness, unhelpfulness, and long wait times.

Helpful Staff

Despite negative experiences, several reviews highlighted individual staff members who provided excellent service and assistance.

Store Experience

Customers appreciated the friendly atmosphere and camaraderie among employees, although some expressed frustration with the store's product selection.

Pricing Issues

Multiple reviews mentioned dissatisfaction with pricing, including perceived overcharging and issues with promotions.
  • SJ
    Sean Jackson
    5 days ago
    5.0
    Great experience as always, Whitney was very helpful
  • BR
    Brandon Roberts
    Dec 24, 2025
    1.0
    Worst customer service ever. These employees will lie straight to your face just to get what they want out of you. I think there should be shame in working a job like this where all you do is lie in order to make money. You are not a good person if you work here and you should seek other employment options.
  • RB
    Robert Black
    Oct 6, 2025
    5.0
    I've had problems for 3 months ever since I added my little girl phone. And yesterday I went to sumiton they were closed then drove to jasper and they couldn't help me. So had to drive to Cullman version. And the guy was great best experience I've had with version
  • TB
    Timothy Black
    Sep 13, 2025
    2.0
    So overpriced and service goes out without any warning oreven a heads up
  • JH
    Jackson H
    Sep 9, 2025
    1.0
    Terrible customer service they refused to cancel our account and they had 5 employees standing around and no customers in sight. They gave us a number to call to disconnect our service. Atrocious service been with Verizon 10+ years it's time to jump ship for reasons just like this. Go elsewhere.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Cullman, AL?

Verizon in Cullman is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Which 5G smartphones can I find at the Verizon store in Cullman?

You can discover the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Cullman store.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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