Verizon

3.9
434 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Cullman for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1810 Cherokee Ave Sw, Cullman, AL
35055, United States

Hours

Reviews

3.9
345 reviews
5 stars
188
4 stars
63
3 stars
19
2 stars
15
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rudeness and unhelpfulness from staff.

Store Experience

Some customers praised the friendly and helpful staff at specific locations, while others experienced long wait times and inadequate assistance.

Product Availability

Customers expressed dissatisfaction with the limited selection of products, particularly phone cases and specific phone models.

Billing Issues

Several reviews highlighted problems with billing, including unexpected charges and dissatisfaction with promotional offers.

Technical Support

Customers had mixed experiences with technical support, with some receiving effective help while others faced unresolved issues.
  • RB
    Robert Black
    Oct 6, 2025
    5.0
    I've had problems for 3 months ever since I added my little girl phone. And yesterday I went to sumiton they were closed then drove to jasper and they couldn't help me. So had to drive to Cullman version. And the guy was great best experience I've had with version
  • TB
    Timothy Black
    Sep 13, 2025
    2.0
    So overpriced and service goes out without any warning oreven a heads up
  • JH
    Jackson H
    Sep 9, 2025
    1.0
    Terrible customer service they refused to cancel our account and they had 5 employees standing around and no customers in sight. They gave us a number to call to disconnect our service. Atrocious service been with Verizon 10+ years it's time to jump ship for reasons just like this. Go elsewhere.
  • TA
    Tatum Abel
    Aug 24, 2025
    5.0
    The team members at this store have a great camaraderie! You can tell their Manager, Brenton, really cares about his employees because they all get along so well and you feel that when you walk in the door
  • AP
    Alicia Ponder
    Aug 23, 2025
    1.0
    Don't carry phone cases for phones...told me to go dig around Walmart.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Cullman, AL?

Verizon in Cullman is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Which 5G smartphones can I find at the Verizon store in Cullman?

You can discover the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Cullman store.