Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Cullman for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
345 reviews
5 stars
187
4 stars
63
3 stars
19
2 stars
15
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with many customers feeling dismissed, lied to, or inadequately assisted.
Staff Attitude
While some customers praised individual staff members for their helpfulness and friendliness, others reported rude or unprofessional behavior from employees.
Store Experience
Several customers expressed dissatisfaction with the in-store experience, citing long wait times and inadequate assistance, leading to frustration.
Product Availability
Customers noted a lack of variety in phone options and accessories, with some feeling forced to purchase items elsewhere.
Billing Issues
Multiple reviews mentioned problems with billing, including unexpected charges and dissatisfaction with pricing plans.
- BRBrandon RobertsDec 24, 20251.0Worst customer service ever. These employees will lie straight to your face just to get what they want out of you. I think there should be shame in working a job like this where all you do is lie in order to make money. You are not a good person if you work here and you should seek other employment options.
- RBRobert BlackOct 6, 20255.0I've had problems for 3 months ever since I added my little girl phone. And yesterday I went to sumiton they were closed then drove to jasper and they couldn't help me. So had to drive to Cullman version. And the guy was great best experience I've had with version
- TBTimothy BlackSep 13, 20252.0So overpriced and service goes out without any warning oreven a heads up
- JHJackson HSep 9, 20251.0Terrible customer service they refused to cancel our account and they had 5 employees standing around and no customers in sight. They gave us a number to call to disconnect our service. Atrocious service been with Verizon 10+ years it's time to jump ship for reasons just like this. Go elsewhere.
- TATatum AbelAug 24, 20255.0The team members at this store have a great camaraderie! You can tell their Manager, Brenton, really cares about his employees because they all get along so well and you feel that when you walk in the door
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Cullman, AL?
Verizon in Cullman is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which 5G smartphones can I find at the Verizon store in Cullman?
You can discover the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Cullman store.
Can I order Verizon products online and pick them up at the Cullman store?
Yes, you can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas.
What types of business products does Verizon in Cullman offer?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops to meet your business needs.
What services are available at the Verizon store in Cullman?
Services offered include mobile plans, wireless Internet plans, and voice plans.
Does Verizon in Cullman accept mobile NFC payments and debit cards?
Yes, Verizon accepts mobile NFC payments, debit cards, and paycheck payments; cash is not required.
How can I schedule an in-store appointment at the Verizon Cullman store?
You can schedule an in-store appointment through the My Verizon app or online via the Verizon Cullman store website.
What nearby dining options are available when visiting the Verizon store in Cullman?
Nearby restaurants include Chick-fil-A, Chicken Salad Chick, Milo's Hamburgers, Bojangles’ Famous Chicken ’n Biscuits, Chipotle Mexican Grill, Arby's, and China Garden, offering a variety of fast food, southern, Mexican, and Asian cuisines to enjoy before or after your visit.
Are there other mobile phone stores near Verizon in Cullman?
Yes, nearby mobile phone stores include another Verizon location, T-Mobile, and Cullman Phone Repair, providing options for comparing devices and services in the area.
What nearby services can help me with healthcare or medical needs around the Verizon store?
Nearby healthcare services include Aspen Dental, American Family Care urgent care clinic, DaVita Colonel Dialysis, and Village Discount Drugs pharmacy.