Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Clanton, AL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing excellent service.
Mixed Experiences with David
While some customers had positive experiences with David, others reported dissatisfaction with his service, citing issues with communication and assistance.
Store Environment
The store was noted for being clean and well-organized, although some customers mentioned long wait times during busy periods.
Product Knowledge
Many reviews highlighted the staff's ability to explain products and services effectively, contributing to a positive customer experience.
LB
Landon Baker
Feb 11, 2026
5.0
We’ve had good experiences with Verizon David is always honest and helps us out when we need help with anything
CH
Cassidy Haynes
Feb 11, 2026
5.0
Highly recommend using David. He answered every question I had and set me up great with a new 17 pro.
SP
Sandra Pierce
Feb 10, 2026
1.0
I went to the store on Clanton to buy a phone and trade in my phone. David helped me. I bought the S25 ultra. Paid for the phone in full with trade in . I did not offer me a receipt for purchase nor trade in. I asked him for a receipt and he told me he didn't have any way to give me a receipt. He also didn't explain to me about how the trade in procedure worked . I went back the next day and got someone else. He gave me a receipt and explained to me how the trade in credit would work.
So dont use David, he is lazy, not willing to explain anything and a liar.
JJ
James
Dec 19, 2025
5.0
Great service and knowledgeable guys.
OT
Ola Taylor
Dec 11, 2025
5.0
I bought a new phone this week. David did a great job of setting it up, but when I was learning to use it, there were a few problems I couldn't solve. I went back today, and David was very determined to find the cause and solve the problem. And he did. He was patient, cheerful, and skilled, all of which I appreciate.