Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
1,187 reviews
5 stars
678
4 stars
148
3 stars
72
2 stars
41
1 star
248
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the helpfulness and friendliness of staff, others reported rude behavior and misinformation, leading to frustration.
Efficiency
Many reviews highlighted quick service and efficient problem resolution, although some customers experienced long wait times and unresolved issues.
Product Knowledge
Staff were often described as knowledgeable, but there were instances where customers felt employees lacked the necessary expertise to assist effectively.
Store Environment
The store was noted for being busy and crowded, which sometimes impacted the quality of service and customer experience.
- CCCindyyy2 days ago1.0Apple products (except the tablet) are so useless the services that cater to them specifically are even worse 🤢 helplines are useless and so are the employees at every store I've been to.
- JLJohn L.5 days ago5.0The folks at this Apple store are tremendously helpful. They are cheerful and patient, and know their stuff. After my macbook went haywire, they went above and beyond on 3 separate visits to get it going again--with all my data recovered. They even migrated some older data from an ancient macbook even though neither laptop was in warranty. Thank you Emory, and the rest of the team!
- JWJordan WilliamsDec 17, 20251.0The customer service line does not connect you with someone inside the store, so I was given incorrect information about a product. Because of that, I’m out an Apple product worth of money, which is too much to try again.
- CACarter AdcockDec 16, 20255.0Came in to address an issue of my phone not charging, Steven took great care of me and for my charging port cleaned for no charge and got me out in under 20 minutes! Great service and very nice people.
- JJJohnathan JonesDec 14, 20255.0Went to this store to buy my wife a special Christmas gift. Rebecca was amazing at getting the perfect watch and band for me. They spent time with us showing us all of the options and getting the best watch for her.
Frequently Asked Questions About Apple The Summit
What products can I find at Apple The Summit store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple The Summit.
Does Apple The Summit offer technical support for Apple products?
Yes, technical support is available at the Genius Bar inside Apple The Summit.
What are the regular store hours for Apple The Summit?
Apple The Summit is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Is Apple The Summit open on major holidays?
Apple The Summit is closed on November 27, 2025, and December 25, 2025. It opens earlier at 8:00 AM on November 28, 2025.
Can I purchase Apple products online through the Apple The Summit store?
Yes, you can order Apple products through the Apple Store app or the online store linked to Apple The Summit.
Does Apple The Summit offer in-store pickup and delivery services?
Yes, Apple The Summit offers both in-store pickup and delivery services.
Is the Apple The Summit store wheelchair accessible?
Yes, Apple The Summit has a wheelchair-accessible entrance.
Where can I find eyewear near Apple The Summit?
Warby Parker is an eyewear and optician store located near Apple The Summit, convenient for customers looking to shop for glasses or contacts before or after their visit.
What dining or grocery options are nearby Apple The Summit?
Trader Joes, a grocery store, health food store, and liquor store, is located near Apple The Summit, allowing customers to combine their tech shopping with grocery errands.
Are there fashion and clothing stores near Apple The Summit?
Yes, nearby fashion stores include Brahmin Handbags, Lucky Brand, Michael Kors, Ann Taylor, and Free People, offering a variety of clothing and accessories to explore alongside your visit to Apple The Summit.