Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Bessemer’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
281 reviews
5 stars
194
4 stars
34
3 stars
17
2 stars
6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Knowledge
Several reviews highlighted the employees' knowledge about products and services, making the purchasing process easier for customers.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality and long wait times.
Store Environment
The store was noted for being well-stocked and having a pleasant atmosphere, contributing to a positive shopping experience.
Billing Issues
A few customers expressed frustration with billing practices and unexpected charges, indicating a need for clearer communication.
- SPSheila PullomNov 24, 20255.0Excellent agent the big man Deuce at Bessemer,Alabama site
- KCkarl chesserNov 9, 20253.0Never fun getting a new phone.. Can't never get it to work right
- CJCharlie JohnsonOct 29, 20255.0Very good people to deal with
- PDPennie DillOct 3, 20255.0I have to say that Erin and Stacy was the best help ever, I decided I wanted to move off of my parents phone line and be a little more independent for myself and when I tell you that I wouldn’t recommend anyone else in the world to work with I mean that. They both was super helpful, Erin and Stacy both went above and beyond for me. I went with the iPhone 17 pro max (sliver) but not only was it a pain to get it in their hands because it’s on back order but they even had everything ready to go when I walked in the door. I called on Wednesday (September 24th) and had them get the phone ready because I wouldn’t have been able to make it until that following Friday (September 26th) I was impressed on how quickly they was able to get everything done. I most definitely want to thank Erin individually because Erins been absolutely amazing! My mom and stepdad got their new phones in the mail from Verizon and we was having some issues swapping the numbers over from a different carrier, even though Erin couldn’t directly help me, Erin most definitely pointed me in the right direction!
- WBWilliam BrewsterAug 9, 20255.0Very happy with the service I received
Frequently Asked Questions About Verizon
Where is the Verizon store located in Bessemer, AL?
The Verizon store is located at 812 Academy Dr, Bessemer, AL 35022.
What are the operating hours of the Verizon store at 812 Academy Dr?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit the Verizon store in Bessemer?
No, appointments are not required to visit the Verizon store at 812 Academy Dr, but you can call ahead to make one if you prefer.
Which wireless brands can I find at the Verizon store in Bessemer?
The store offers devices and plans from Verizon, Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless.
What types of services does the Verizon store provide?
They provide Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspots, and connected devices.
Can I pick up my online order at the Verizon store on Academy Dr?
Yes, in-store pickup is available for online orders at this Verizon location.
Does the Verizon store accept credit cards like Visa and Mastercard?
Yes, the Verizon store accepts payment options including American Express, Discover, Mastercard, and Visa.
What nearby dining options are available around the Verizon store at 812 Academy Dr?
Nearby dining options include Zaxby's, Ruby Tuesday, Wendy's, Cracker Barrel Old Country Store, Little Caesars Pizza, Jade Garden Chinese Restaurant, Burger King, Church's Chicken, Applebee's Grill + Bar, and Milo's Hamburgers, ideal for quick meals before or after your visit.
Are there other mobile phone stores near the Verizon store at 812 Academy Dr?
Yes, nearby mobile phone stores include Cellular Sales, Metro by T-Mobile, RadioShack, and Verizon Wireless locations, offering additional options for devices and accessories.
What nearby services can customers access around the Verizon store on Academy Dr?
Customers can access services like Regions Bank ATM, Jackson Hewitt Tax Service, Murphy USA gas stations, and Freeway Insurance near the Verizon store.