Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Athens, AL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
525 reviews
5 stars
397
4 stars
42
3 stars
20
2 stars
14
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and knowledge of staff members, there were numerous complaints about rude service and long wait times.
Sales Experience
Several reviews highlighted deceptive sales practices and issues with pricing transparency, leading to customer dissatisfaction.
Staff Performance
Some employees received high praise for their professionalism and assistance, while others were criticized for being inattentive or unhelpful.
Store Management
There were mixed reviews regarding management, with some customers noting positive interactions while others reported poor handling of issues.
- DDDebbie DisonJan 5, 20265.0Everyone friendly willing to help
- MMMike MitchellDec 19, 20255.0Verizon, Athens. AL Store. William Todd was awesome with the whole process today of picking phones and setting them up. We appreciate everything he did for us.
- RBRick BargerDec 15, 20251.0Strait up sucks pay insurance on this crappy cell phone and can't get a replacement phone... about ready to find another provider
- SHStan HoganDec 9, 20251.0They can sell you a device and set it up. However, if you're expecting service after the sale....good luck. 1st Bill--Can't Help Privacy Cover-- Do it yourself policy Discount from Manager never happened like we were told
- SSSara SmithDec 6, 20251.0At least 2 garbage employees would rather chit chat with each other than help a customer. Not to mention one was the “manager” that showed up 10 minutes past opening.
Frequently Asked Questions About Verizon
What products does Verizon Victra in Athens, AL offer?
Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon Victra in Athens, AL?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment methods are accepted at Verizon Victra Athens?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon Victra Athens offer in-store pickup?
Yes, the store provides in-store pickup services.
What languages are spoken at Verizon Victra Athens?
The store offers services in English and Spanish.
How can I contact Verizon Victra Athens by phone or email?
You can call the store at +1 256-444-3521 or email WeCare@Victra.com for inquiries.
Are there any nearby food places to visit before or after shopping at Verizon Victra Athens?
Yes, popular nearby restaurants include Chicken Salad Chick, Buffalo Wild Wings, Marco's Pizza, and Panda Express, perfect for a meal before or after your visit.
What nearby gas stations are convenient when visiting Verizon Victra Athens?
Nearby gas stations include Shell, Mike's Food Mart, Valero, Texaco Station Athens, and Twice Daily, useful for refueling during your trip.
Are there any nearby health and wellness centers around Verizon Victra Athens?
Yes, nearby health facilities include Cole Family Dental, Hydration Lounge, Stretch Zone, Refine Chiropractic, and Dr. Jason T. Reed Chiropractic Physician.
What brands of wireless devices can I find at Verizon Victra Athens?
The store carries popular brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and more.