Business Details
22041 Us Highway 72, Athens, AL
35613, United States
Certified by Verizon • Mar 01, 2026
(256) 444-3521
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Athens, AL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.4
547 reviews
5 stars
413
4 stars
43
3 stars
20
2 stars
14
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experiences.
Staff Performance
Several reviews highlighted specific employees, such as Charles and Ashunta, for their exceptional service and problem-solving abilities.
Long Wait Times
Multiple customers reported long wait times for assistance, with some feeling ignored or overlooked during busy periods.
Sales Practices
There were complaints about deceptive sales practices, including misleading information regarding promotions and unnecessary charges.
Mixed Experiences
While many customers had positive interactions, there were also significant complaints about rude service and unprofessional behavior from some staff.
- TPTodd Pinckley6 days ago5.0Had a great experience working with Charles.
- JSjanet spencerFeb 19, 20265.0This location has very nice and helpful staff 👍. Can't say that for all locations and I have been a customer for almost 16 years. Staff are also professional and have knowledge about the Verizon systems.
- WJWilliam Carter JrFeb 10, 20265.0Charles was pleasant to work with during the delivery and setup of our new phones.
- APArlana PallicerJan 27, 20265.0Friendly knowledgeable staff. Helped us with every single step
- MDMichelle DraperJan 24, 20265.0Thanks so much for your help Charles. You solved my problem. Totally satisfied with your suggestions and feedback. I learned more than I anticipated. Looking forward to using my new accessories! Thanks again! Michelle
Frequently Asked Questions About Verizon
What products does Verizon Victra in Athens, AL offer?
Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon Victra in Athens, AL?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment methods are accepted at Verizon Victra Athens?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon Victra Athens offer in-store pickup?
Yes, the store provides in-store pickup services.
What languages are spoken at Verizon Victra Athens?
The store offers services in English and Spanish.
How can I contact Verizon Victra Athens by phone or email?
You can call the store at +1 256-444-3521 or email WeCare@Victra.com for inquiries.
Are there any nearby food places to visit before or after shopping at Verizon Victra Athens?
Yes, popular nearby restaurants include Chicken Salad Chick, Buffalo Wild Wings, Marco's Pizza, and Panda Express, perfect for a meal before or after your visit.
What nearby gas stations are convenient when visiting Verizon Victra Athens?
Nearby gas stations include Shell, Mike's Food Mart, Valero, Texaco Station Athens, and Twice Daily, useful for refueling during your trip.
Are there any nearby health and wellness centers around Verizon Victra Athens?
Yes, nearby health facilities include Cole Family Dental, Hydration Lounge, Stretch Zone, Refine Chiropractic, and Dr. Jason T. Reed Chiropractic Physician.
What brands of wireless devices can I find at Verizon Victra Athens?
The store carries popular brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and more.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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