Many customers praised the staff for their empathy and kindness during difficult situations, especially when dealing with emergencies or end-of-life decisions.
High Costs
Numerous reviews highlighted the high prices for services, with some customers feeling that the costs were not justified by the quality of care received.
Mixed Staff Experiences
While many customers appreciated the friendliness and professionalism of the staff, there were several reports of condescending behavior and lack of thoroughness from some veterinarians.
Emergency Services
Several reviews indicated dissatisfaction with the emergency services, citing long wait times and high upfront costs, leading to negative experiences during critical situations.
Overall Satisfaction
Despite some negative feedback, many customers expressed overall satisfaction with the care their pets received, noting the staff's knowledge and willingness to help.
PS
Penny Steed
5 days ago
5.0
When I called, I got an appointment that same day. Unfortunately, for my pup, it was a little too late, but I must say the empathy and the care that they gave my dog and myself was off the chain. I never, in my 76 years had a vet. That was so compassionate. I wish I could give more stars, because they deserve a lot more.Thank you all for showing the kindness that you showed me.And my baby Rosie ,perma Steed.
ET
Emma Thornton
Sep 30, 2025
1.0
I brought my cat in that had been lethargic and not feeding her newborn babies. The male vet was very condescending and acted like we were suppose to know what was wrong with her. He said it was obvious that she had been attacked by a dog. He then tried charging us over $1200 for a 1 NIGHT STAY! We ended up saying no and paying $500 for meds. We asked them to administer the meds right away as our cat was in pain and shaking uncontrollably with a fever of 106. The female examiner scoffed and acted like it was a hassle to administer the meds before we took my cat home. Not to mention they took their sweet time with other patients that were not in life threatening emergencies while my cat was dying. This vet does not care about your animals!!! They care about how much money they can get out of a terrible situation. Never going back.
RW
Robbie Whitman
Sep 23, 2025
5.0
Everyone was Wonderful! I appreciate you!
WM
Wendell Mosley
Sep 16, 2025
4.0
Seems to be a good place for pet care
AH
Amanda Hammons
Sep 6, 2025
5.0
Such nice and kind people!!! They worked with me on price too.
Frequently Asked Questions About VCA Animal Medical Center of NE Alabama
What types of animals does VCA Animal Medical Center of NE Alabama treat?
They treat Cats, Dogs, Avians, Exotics, Pocket Pets, Rabbits, and Reptiles.
What are the regular operating hours of the veterinary hospital?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sunday.
Are there any special hours for boarding and patient drop-off?
Yes, boarding and drop-off patients can be accepted as early as 6:00 AM Monday to Saturday, and on Sunday, boarding pick-up and drop-off begins at 10:00 AM.
What payment options are accepted at VCA Animal Medical Center of NE Alabama?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What veterinary services does the center provide?
Services include Advanced Dental Care, Allergy & Itchy Skin Care, Cardiology, Chemotherapy, Diabetes Care, Digital Radiology, Flea and Tick Control, General Surgery, In-House Lab & Pharmacy, Orthopedic Surgery, Pet Boarding, Pet Grooming, Vaccinations, and more.
Is VCA Animal Medical Center of NE Alabama accredited or affiliated with any professional organizations?
Yes, it is accredited by the American Animal Hospital Association (AAHA), affiliated with the American Association of Feline Practitioners (AAFP), and has Fear Free℠ Certified Professionals.
Where is VCA Animal Medical Center of NE Alabama located?
The center is located at 719 Quintard Avenue, Anniston, AL 36201, United States.
How can visitors access VCA Animal Medical Center of NE Alabama if they are visiting nearby Quintard Veterinary Hospital?
Quintard Veterinary Hospital is nearby, so visitors can use it as a landmark. Both are local veterinarian providers in Anniston, making it convenient to find VCA Animal Medical Center of NE Alabama when nearby.
What nearby places can customers visit for dining after a vet appointment?
Customers can visit The Lush Garden, a nearby wine bar, lounge, and bar, or Long John Silver's, a seafood restaurant, for dining after their visit.
Are there any nearby financial services close to VCA Animal Medical Center of NE Alabama?
Yes, nearby financial services include Dudley, Merrill Lynch Wealth Management, Credit Central, and Check Into Cash, which can assist customers with financial needs.