VCA Big Lake Animal Hospital

Reviews

• KS

  Kelseay Smith

  Feb 7, 2026
  5.0
  Was able to get a same day appt for some concerning behavior for my cat. The appt was so quick, the front desk staff were so kind and chatted with me while I waited. Everyone was so kind and helped try to keep my cat calm, and everything went so smooth. Sent me a follow up text the next day. Highly recommend!
• NN

  Natalia Narbaez

  Jan 29, 2026
  5.0
  We are extremely grateful for the care we received at this clinic. The triage staff, the veterinarian, and the front desk team were all amazing—kind, patient, and truly caring. The veterinarian was especially wonderful, taking the time to explain everything clearly and calmly, which helped us feel reassured and confident about our puppy’s care. We left feeling supported and relieved. Highly recommended!
• CD

  ConTessa Driedger

  Apr 4, 2025
  5.0
  My dog, Nanook, and I have seen just about every Doctor and Technician here. Each and every one has been so kind, compassionate, patient, and thoughtful. Not just with my dog, but with me, too. Nanook was diagnosed with Hypothyroid Disease, Skin and Ear Infections, and just recently had a flare-up of Hemorrhagic Gastroenteritis that left her in their care from open til close. We have been frequent flyers of this place for about 5 months from all of it. They've been able to squeeze us in on short notice, even seeing us same day for emergencies. I have always been well informed of my dogs illnesses, treatment plans, and care instructions. Prices have always been transparent and reasonable. I always have all my questions answered. I've felt in charge of the procedures and tests done, usually with a few options given to choose from. The crew there has always been very understanding when I had to say no to parts of her treatment plans. The advice I was given was always in Nanooks' best interest, never just what paid the clinic the most. Thank you to everybody who helped us. Your experience and expertise gave Nanook her best chance at recovery. You saved her life. The walls there aren't always so soundproof, and I was able to hear some of the sweet things said to my pup, even behind closed doors. It was clear she was given so much love and affection every time she was taken for some tests. I can not express my gratitude and appreciation enough. Thank You.
• RO

  Richard Orthmann

  Apr 11, 2023
  5.0
  My cat, Mr. Ernie, who had been with me for over 18 years, had to be put asleep. It was very tough losing my friend, but all the crew showed us both, the best care and compassion. Thank you all from the bottom of my heart. If your animal needs help, this is the place to go. Thank you for being so caring, God Bless!
• JB

  Julie Busch

  Jul 3, 2016
  5.0
  Dr Fisher was wonderful to Dakota Blue.

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