Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Wasilla, AK. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
418 reviews
5 stars
317
4 stars
28
3 stars
15
2 stars
13
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Professionalism
While many reviews highlighted professionalism, there were notable complaints about unprofessional behavior from some staff members, leading to negative experiences.
Efficiency
Several customers appreciated the quick and efficient service, often noting that their needs were met promptly without unnecessary delays.
Product Knowledge
Many reviews indicated that staff members were knowledgeable about products and services, helping customers make informed decisions.
Mixed Experiences
There were contrasting experiences reported, with some customers expressing dissatisfaction with service quality and knowledge, particularly in specific instances.
- AZAnthony ZUCCHERONov 16, 20254.0It was ok, Phone is great .
- MMMichelle MasseyNov 16, 20255.0Josh was so nice and helpful, today!! He helped upgrading so easy !! Call and set up an appointment with him for your Verizon needs. Thank you, Josh😊
- JEJanis ElliottNov 5, 20255.0Lucas was patient, informed, and very knowledgeable and helpful.
- CGCarrie GraceyOct 25, 20255.0The staff was very helpful with setup of new phone. Enjoyed our friendly conversation.
- BPBradley PetersonOct 16, 20255.0Nothing but good customer service from this store. I went in expecting to be upsold and lied to like I have been by multiple Anchorage Verizon salesmen, and was pleasantly surprised by how helpful and friendly the staff were here.
Frequently Asked Questions About Verizon
What types of products does Verizon Wasilla offer?
Verizon Wasilla offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon Wasilla?
Verizon Wasilla is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.
Which payment methods are accepted at Verizon Wasilla?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Wasilla offer in-store pickup?
Yes, Verizon Wasilla offers in-store pickup services.
What brands can I find at Verizon Wasilla?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and more.
Where is Verizon Wasilla located?
Verizon Wasilla is located at 1731 E Palmer Wasilla Hwy, Ste 400, Wasilla, AK 99654.
Can I use mobile payment options at Verizon Wasilla?
Yes, mobile NFC payment options such as Apple Pay, Android Pay, and Samsung Pay are accepted.
Are there any nearby restaurants where I can eat before or after visiting Verizon Wasilla?
Yes, nearby restaurants include Zushi (a sushi restaurant), Wingstop (American chicken), Carl's Jr. (fast food burgers), Taco Del Mar (Mexican), Domino's Pizza, KFC, Qdoba, A&W Restaurants, and Papa Murphy's Take 'N' Bake Pizza.
What other services or stores are located near Verizon Wasilla that might be helpful?
Nearby you can find Alaska Fast Cash for payday loans, several salons such as Ak Nails and Hello Darlin' Salon and Spa, the US Army Recruiting office, and Labs like LabCorp.
Is there a gas station close to Verizon Wasilla for convenient fueling?
Yes, Speedway Express gas stations are located nearby for your fueling needs.