Verizon

4.3
434 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wasilla, AK. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1731 E Palmer Wasilla Hwy, Wasilla, AK
99654, United States

Hours

Reviews

4.3
423 reviews
5 stars
322
4 stars
28
3 stars
15
2 stars
13
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.

Professionalism

While most reviews highlighted professionalism, a few customers reported instances of rudeness and unprofessional behavior from certain staff members.

Efficiency

Several reviews noted quick service and efficient handling of customer needs, although some customers experienced delays.

Product Knowledge

Most customers appreciated the staff's knowledge about products and services, helping them make informed decisions.

Mixed Experiences

There were contrasting experiences reported, with some customers expressing dissatisfaction with service quality and issues with billing.
  • DR
    Deb Rolston
    Dec 16, 2025
    5.0
    Very pleasant, knowledgeable and delved into a very difficult issue. Lucas Guz. Joy to work with
  • LL
    LYNN LOWRY
    Dec 6, 2025
    5.0
    I'm more than happy and glad I have Verizon!! The Wasilla crew knows what they are doing and resolved my issue with my phone!! What a sweet crew!!
  • EC
    Eva C.B.
    Nov 22, 2025
    5.0
    Great service!
  • AZ
    Anthony ZUCCHERO
    Nov 16, 2025
    4.0
    It was ok, Phone is great .
  • MM
    Michelle Massey
    Nov 16, 2025
    5.0
    Josh was so nice and helpful, today!! He helped upgrading so easy !! Call and set up an appointment with him for your Verizon needs. Thank you, Josh😊

Frequently Asked Questions About Verizon

What types of products does Verizon Wasilla offer?

Verizon Wasilla offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon Wasilla?

Verizon Wasilla is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.