Business Details
1731 E Palmer Wasilla Hwy, Wasilla, AK
99654, United States
Certified by Verizon • Feb 22, 2026
(907) 519-0344
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wasilla, AK. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
440 reviews
5 stars
327
4 stars
29
3 stars
15
2 stars
14
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific mentions of employees going above and beyond.
Setup Issues
Some customers reported problems with phone setup and activation fees, leading to frustration and dissatisfaction.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about rude staff and poor service experiences, indicating inconsistency.
Professionalism
Several reviews mentioned a lack of professionalism from certain employees, impacting the overall customer experience.
Store Environment
Customers appreciated the clean and welcoming atmosphere of the store, contributing positively to their experience.
- NWNancy Williams5 days ago4.0Very friendly and helpful
- SSSPFeb 16, 20261.0Over an hour wait with no urgency. Pamela seemed more interested in personal conversation than helping customers. She was looking up music and TV shows. Extremely unprofessional and frustrating experience.
- AFAnn FloydFeb 7, 20265.0We came in to get our phone set up. Lucas was super knowledgeable and it went very smoothly.
- BHBen HendersonJan 14, 20262.0Friendly, but completely screwed up setting my phone up. Have spent the last month with verizon customer service fixing things. And they even charged you a 40 something dollar fee to set your phone up.
- DRDeb RolstonDec 16, 20255.0Very pleasant, knowledgeable and delved into a very difficult issue. Lucas Guz. Joy to work with
Frequently Asked Questions About Verizon
What types of products does Verizon Wasilla offer?
Verizon Wasilla offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon Wasilla?
Verizon Wasilla is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.
Which payment methods are accepted at Verizon Wasilla?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Wasilla offer in-store pickup?
Yes, Verizon Wasilla offers in-store pickup services.
What brands can I find at Verizon Wasilla?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and more.
Where is Verizon Wasilla located?
Verizon Wasilla is located at 1731 E Palmer Wasilla Hwy, Ste 400, Wasilla, AK 99654.
Can I use mobile payment options at Verizon Wasilla?
Yes, mobile NFC payment options such as Apple Pay, Android Pay, and Samsung Pay are accepted.
Are there any nearby restaurants where I can eat before or after visiting Verizon Wasilla?
Yes, nearby restaurants include Zushi (a sushi restaurant), Wingstop (American chicken), Carl's Jr. (fast food burgers), Taco Del Mar (Mexican), Domino's Pizza, KFC, Qdoba, A&W Restaurants, and Papa Murphy's Take 'N' Bake Pizza.
What other services or stores are located near Verizon Wasilla that might be helpful?
Nearby you can find Alaska Fast Cash for payday loans, several salons such as Ak Nails and Hello Darlin' Salon and Spa, the US Army Recruiting office, and Labs like LabCorp.
Is there a gas station close to Verizon Wasilla for convenient fueling?
Yes, Speedway Express gas stations are located nearby for your fueling needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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