Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Soldotna, AK. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.8
19 reviews
5 stars
13
4 stars0
3 stars0
2 stars
1
1 star
5
- MSMatt SnaderDec 30, 20251.0So I get this bogus ding on my credit report for not paying verizon, but when I call Verizon they don't know anything about it. So my credit is being ruined and nobody knows why. Thanks Verizon.
- JTJames F. ThomasDec 20, 20251.0The Current Manager at the Soldotna Store has absolutely no idea of what customer service is! He is clearly in the wrong position! How he obtained that position is beyond my imagination! His position needs to be seriously reconsidered by his upper management! I will be following up on this with them and if necessary the corporate headquarters of that particular store. Please contact me for more detailed information ! Thank you so much!
- DPDavid PhillipsAug 31, 20251.0It took me almost 4hrs.to sign up for service that still has not been provided though paid for. Now they require me to drive the 40 miles back to the store..... are you serious ?.
- KHKathleen & John HaleyAug 13, 20255.0I was so impressed with the service that I received last week. When I came into the store there were already several people ahead of me, and the young man that was handling the counter, and also training a new employee, immediately welcome to me. I knew he had a long line ,I knew I didn't have an appointment, so I just sat and watched what was taking place. The young man's name is Will, and I watched as he gave each person great attention and care, even though there were several inline, he never tried to brush aside the concerns of the folks he was working with. He stayed gracious, calm, and continue to solve problems for each client. When it became my turn he answered my questions, (I was there to check on importing my number and cell account to Verizon) The next day I returned with the info for import and my two phones to begin the process. One of my phones could not be switched, they had many good options, but I already had a phone on the way, so I returned when it arrived. Will was not there but a young man named James was... he went over several options for me, one I hadn't even thought to look at, and I walked out with a plan that was absolutely suited to my needs, and was less expensive then my previous plan with my other carrier, (and gave me international calling ability to boot. That was one option I was looking for) What I'm most impressed with is watching the way these guys know their stuff, when it comes to different phones, what to do with them, and how to troubleshoot. They do everything in their power to get you the best deal as well as the plan that fits you best.
- SFSarah FrizzellDec 21, 20245.0Sydney was an absolute delight to work with and is incredibly personable as well as knowledgeable. Normally going to get a new phone is something I dread but she made it easy, straightforward, and an all around great experience.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Soldotna, AK?
The Verizon store offers a full range of wireless devices including smartphones, tablets, wearable technology, accessories, and device protection.
What are the operating hours for the Verizon store in Soldotna?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Soldotna Verizon store support in-store pickup?
Yes, in-store pickup is available for your orders.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, Visa, cash, and mobile payments like Apple Pay, Samsung Pay, and Android Pay.
What brands of devices are available at the Soldotna Verizon retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
How can I schedule a visit or check offers at the Soldotna Verizon store?
You can schedule visits or view offers by using the My Verizon app or visiting the store's website for the latest deals.
Are there any nearby medical facilities close to the Verizon store in Soldotna?
Yes, nearby medical facilities include Soldotna Family Practice, Urgent Care Of Soldotna, and Geneva Woods Health, which could be convenient if you have health appointments before or after visiting the store.
What nearby dining options are there around the Verizon store in Soldotna?
Nearby places to eat include AK Big Sipper (fast food and bakery), Papa Murphy's (pizza), J.P. Ramen (Japanese restaurant and coffee shop), Lazy Fish Sushi BBQ, and Everything Bagels.
Where can I find nearby shopping or specialty stores when visiting the Verizon store?
Close to the store are several shops like Alaska WildGear Clothing Company, Steamer Trunk Fashion Boutique, AkCrazy Collector toy store, and Pine Street Cannabis Company.
Does the Verizon store in Soldotna offer customer support in multiple languages?
Yes, the store offers services in English and Spanish to assist a wider range of customers.