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Verizon

3.9
(244 reviews)
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Business Details

1136 N Muldoon Rd, Anchorage, AK
99504, United States
(907) 885-3605
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
"Victra is your local Verizon Authorized Retailer in Anchorage, AK. Visit our Verizon Store in Anchorage for all your latest mobile, 5G home internet, or business needs. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection."

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1136 N Muldoon Rd, Anchorage, AK
99504, United States

Hours

Reviews

3.9
244 reviews
5 stars
130
4 stars
45
3 stars
18
2 stars
10
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff, particularly mentioning individuals like Ken, Rob, and Hayden for their exceptional service.

Mixed Experiences

While some customers had positive interactions, others reported negative experiences, citing dismissive attitudes and poor service from certain employees.

Sales Pressure

Several reviews indicated a perception of aggressive sales tactics, with staff focusing on upselling rather than addressing customer needs.

Store Management

Feedback highlighted issues with store management, including unhelpful responses to customer inquiries and a lack of accountability.

Overall Satisfaction

Despite mixed reviews, many customers expressed satisfaction with their purchases and the deals offered, particularly in comparison to competitors.
  • AL
    Antonio Lingad
    Feb 16, 2026
    5.0
    One thing I can say about this place is amazing customer service . Hayden helped me and did not feel like a “salesman “ . He took his time to find the best option that suited my needs , even though it wasn’t selling me the most expensive option . These kind of salespeople are hard to find . Someone that is informative, kind, and understanding of the customers needs to align them with what would serve them best . This is the reason I switched to Verizon years back and the reason I continue to be happy with that decision. Thank you !!
  • BH
    Bernie Henrie
    Nov 9, 2025
    5.0
    Best service! Best employees, Best deals!
  • BC
    Bob Christine
    Oct 12, 2025
    5.0
    Super helpful, knowledgeable employees. Great products.
  • TO
    Timothy O’may
    Sep 7, 2025
    5.0
    Had a great experience with Rob, professionalism was on display from start to finish. An expert in all areas of concern, he made a distinct impression. I couldn’t be more satisfied with the level of service he provided. Rob was a solid reminder why I chose Verizon.
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