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Brand Certified

Verizon

4.1
(250 reviews)

Business Details

110 W Tudor Rd, Anchorage, AK
99503, United States
(907) 290-8133
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Anchorage, AK. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
110 W Tudor Rd, Anchorage, AK
99503, United States

Hours

Reviews

4.1
250 reviews
5 stars
170
4 stars
18
3 stars
12
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees were praised for their helpfulness and knowledge, others were criticized for being rude, unprofessional, or dismissive.

Staffing Issues

Many reviews highlighted understaffing and long wait times, with customers expressing frustration over slow service and lack of management presence.

Sales Practices

Several customers reported feeling misled by sales tactics, including upselling and misinformation regarding promotions and pricing.

Positive Experiences

Despite negative feedback, there were numerous positive comments about specific employees who provided excellent service and made the experience enjoyable.
  • JW
    Jed Workman
    Feb 17, 2026
    5.0
    The Tudor storefront has helped me with complicated service arrangements for my cell phone. Each time I have been met by experienced staff who get the job done in a timely manner. The Verizon call center, on the other hand, was the opposite experience. I will be saying the Tudor store for all my Verizon needs.
  • HV
    Holly V
    Jan 24, 2026
    5.0
    very knowledgeable and efficient
  • MP
    Marianne Paschall
    Jan 17, 2026
    1.0
    Phone number blocked my calls can't connect to the police
  • VS
    Virgil Scigla
    Dec 29, 2025
    5.0
    Good service
  • CC
    Casey Coupchiak
    Dec 10, 2025
    1.0
    Upgraded my phone online via Verizon. Was told my phone would be ready for pick up within 1hr. It has now been close to 6hrs and the store closes in 30min. The sales person when I went in at ~330pm today told me my phone wasn’t ready, but would be in 5-30min. That was 3hrs ago. He was rude, dismissive, not understanding, or helpful at all. I would NOT recommend going into this store. Order online and get delivered or just go elsewhere to purchase your phone.

Frequently Asked Questions About Verizon

What products and brands does Verizon at 110 W Tudor Rd in Anchorage offer?

Verizon offers a wide range of wireless devices and accessories, including smartphones, tablets, home internet devices, smartwatches, and protection cases. They carry brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the store hours for Verizon at 110 W Tudor Rd?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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