I came in today to inquiry regarding the glitching with my laptop and Mr. Joe Terrell & Mr. Jacob Zamora provided exceptional service and alternative options! The service was quick and provided information on how to fix my issue!
CB
Chucky Blake
May 27, 2021
3.0
Never use
BB
bagotfish bagotfish
Apr 24, 2018
5.0
Hello, just wanted to comment on the great work the Anchorage Alaska Muldoon, Geek Squad team did. Recently I had to have my computer factory reset. After discussing the options it was decided that was the best recourse.
I was treated very professionally but yet I felt a level of personal attention was given to me. Although there may be others involved Evan, Shawn, Brandon, and Harley all performed their jobs at this level of professionalism with personal attention to me and my situation.
My thanks and appreciation for a job well done in a timely manner. If more companies treated their patrons like this, there would be a lot less problems in customer service for other companies.
Thank you for this opportunity to give feedback, Rod Bagot