Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Anchorage store today.
Location
Cricket Wireless Authorized Retailer
800 E Dimond Blvd Ste 165, Anchorage, AK
99515, United States
Hours
Reviews
4.5
180 reviews
5 stars
143
4 stars
14
3 stars
9
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the outstanding service provided by employees like Paul, Vivian, and Dylan, highlighting their friendliness, professionalism, and willingness to go above and beyond.
Employee Recognition
Specific employees, particularly Paul, Vivian, and Dylan, received numerous commendations for their exceptional service, with many customers suggesting they deserve recognition or raises.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive shopping experience for customers.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding service at certain times and with specific employees.
Product Knowledge
Employees demonstrated strong knowledge about products and services, effectively assisting customers with their inquiries and needs.
- ATAlysia TNov 1, 20255.0I wanted to take a moment to recognize Vivian, and Paul for their outstanding service and dedication. Every time I visit, they’re always friendly, professional, and willing to go the extra mile to make sure customers are taken care of — even when it means working right through their lunch break. It’s clear that Vivian and Paul genuinely care about their job and the people they serve. Their positive attitude and commitment make every experience a great one. It’s rare to see someone so dedicated and hardworking these days, and it truly makes a difference. Vivian and Paul are real credit to your team, and I hope their efforts are recognized. Employees like these are what keep customers like me coming back. They deserve the Golden Cricket Award!
- VNVicki NovakOct 31, 20254.0Call at the diamond store has been wonderful! Very helpful even though he couldn't help me solve all my problems.
- VJVincent Jackson-catalanoOct 28, 20255.0Paul Cash was a great help with my phone and really good with communication about my account.
- CHCamron HagenOct 21, 20255.0Great overall experience! Good customer service and support
- ASAdrian SmerdyakovOct 10, 20255.0Very smooth & efficient, phenomenal customer service, Paul & Viviene helped me with picking the correct phone I was searching for. Very helpful and great clean store and experience!!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Anchorage offer?
They offer customizable cell phone plans with unlimited talk, text, and data access, all without an annual contract.
Where is Cricket Wireless Authorized Retailer in Anchorage located?
The store is located at 800 E Dimond Blvd Ste 165, Anchorage, AK 99515.
What are the store hours for Cricket Wireless Authorized Retailer in Anchorage?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 7:00 PM.
Does Cricket Wireless Authorized Retailer in Anchorage require a contract for their phone plans?
No, Cricket Wireless offers phone plans with no annual contract, providing flexibility for customers.
How can I contact Cricket Wireless Authorized Retailer in Anchorage?
You can call them at +1 907-215-6721 for any inquiries or support.
Can I visit the Cricket Wireless store website for more information?
Yes, their store website is https://www.cricketwireless.com/stores/ak/anchorage/800-e-dimond-blvd-ste-165
What nearby places can I visit when I go to the Cricket Wireless store at Dimond Center?
Nearby attractions include popular spots like Olive Garden Italian Restaurant, Chili's Grill & Bar for dining, and Rumble Boxing gym if you're interested in a workout.
Is there a convenient place to get a haircut near Cricket Wireless in Anchorage?
Yes, Dimond Center Barber Shop is close by, making it easy to combine a visit to the phone store with a haircut appointment.
Are there shopping options near Cricket Wireless in Anchorage?
Absolutely, the area features stores like Zumiez and Billabong for clothing, as well as Payless ShoeSource and Foot Locker for footwear.
How can nearby public services assist me when visiting Cricket Wireless?
The Anchorage Public Library is nearby, so you can enjoy quiet reading or internet access before or after your visit to Cricket Wireless.