Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,049 reviews
5 stars
987
4 stars
538
3 stars
262
2 stars
94
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, many customers report long wait times and poor assistance.
Product Availability
Customers frequently mention issues with stock levels, often finding items out of stock or shelves empty.
Store Organization
The store is described as unorganized and cluttered, making it difficult for customers to find items and receive assistance.
Online Experience
Customers express frustration with the online ordering and pickup process, citing issues with communication and efficiency.
Management Issues
Several reviews highlight poor management practices, including lack of support for staff and inadequate handling of customer complaints.
- KMKelly Moore2 days ago3.0Although it was New Year Eve when we got a chance to finally visit, we didn't find a lot of knowledgeable help. We waited for 10+ mins for a an associate in cell phones who was very little help and appeared to be high. Another associate helped us in surround speakers who was very knowledgeable but they didn't have what we were looking for.
- MWMelody WibkingJan 2, 20265.0Lots of help. Great selection. Excellent prices.
- DDDeijaeDec 24, 20251.0I was in the store 15 minutes before the store was closing and asked the guy at the front door for band mics 🎤 and he said if we have any it would be in the middle isle. That is a vague answer because it could be anywhere in the middle so it wouldn’t be of any help anyways. Didn’t find any mics for singing but saw an apple watch band to replace my current one and stood in line. I was standing in line patiently and it turned 10pm. I then over hear the gentleman at the front register ask for help over the radio and no one answered. He then looks over to the guy just standing there at the podium and says I’ll give you my login if you could help I’m gonna be a while with this customer would you be able to help him? The guy at the door said something but I couldn’t hear and just stood there smiled and started looking at merchandise like he was doing something. I had put my item down and left because I felt for the gentleman at the front register. If I were him and that was not the first time he was ignored that way I would have told the lead or manager on duty someone has to help the customer I’m with I’m leaving and I’m sorry I’m not coming back. There are way better opportunities out there and places who actually care about employees. Asking for help is a small ask and the way that kid at the front register looked he wasn’t very happy. PS: I didn’t storm out I left because I didn’t want to be that customer to take up a persons time after closing. Thank you for being so professional to the gentleman at the cash register. You deserve better.
- GSGleiris SuarezDec 22, 20251.0“Customer service is poor. They do not respect people’s time, and the waiting system does not reflect the actual order or staff availability. Despite there being no customers ahead of you, they make you wait for long periods while staff are not assisting anyone.”
- JJjeffrow30Dec 6, 20251.0I Went to Best Buy to pick up a new Google 10 Pro phone. They had no display Google phones to look at. I asked the only person I could find if the phone was available. I was told they would put me in a queue to be helped. I waited for 30 min no one showed. I found the same associate and asked if anyone was coming. I was told I was next in the so called queue. After another 15 min I gave up and just left. The store was not busy at all. Best Buy use to be my go to electronics store. Now I will do my shopping elsewhere.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Anchorage?
You can shop a wide range of products including TVs, computers, appliances, cameras, and more at Best Buy Anchorage.
Does Best Buy Anchorage offer pickup and delivery services?
Yes, Best Buy Anchorage offers curbside pickup services for your convenience.
What are the store hours for Best Buy in Anchorage?
Best Buy Anchorage is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is the Best Buy store in Anchorage wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy in Anchorage?
Yes, the store provides service and repair support through Geek Squad.
Does Best Buy Anchorage accept debit cards for payment?
Yes, Best Buy accepts debit cards along with other payment methods; they do not require cash only.
Are there any nearby dining options where I can eat before or after visiting Best Buy?
Yes, nearby dining options include Starbucks for coffee, Pizza Hut Express for quick meals, and IHOP for breakfast and brunch.
What other stores can I visit near Best Buy in the Tikahtnu Commons area?
Nearby stores include Old Navy for clothing, Target Anchorage NE for groceries and shopping, and Kohl's for department store shopping.
Where can I find mobile phone services near Best Buy Anchorage?
Mobile phone services and accessories are available nearby at AT&T Store and Geek Squad for phone repairs.
Does Best Buy Anchorage offer electronics recycling?
Yes, Best Buy Anchorage has electronics recycling services available for customers to dispose of old electronics responsibly.