Brand Certified
Apple Anchorage 5th Avenue Mall
3.5(533 reviews)
Certified by Apple Anchorage 5th Avenue Mall • Feb 22, 2026
Business Details
320 West 5th Avenue, Anchorage, AK
99501, United States
Certified by Apple Anchorage 5th Avenue Mall • Feb 22, 2026
(907) 257-1900
Certified by Apple Anchorage 5th Avenue Mall • Feb 22, 2026
https://www.apple.com/retail/anchorage5thavenuemall
Certified by Apple Anchorage 5th Avenue Mall • Feb 22, 2026
About
Certified by Apple Anchorage 5th Avenue Mall • Feb 22, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple Anchorage 5th Avenue Mall • Feb 22, 2026
Apple Anchorage 5th Avenue Mall
320 West 5th Avenue, Anchorage, AK
99501, United States
Hours
Certified by Apple Anchorage 5th Avenue Mall • Feb 22, 2026
Reviews
3.5
533 reviews
5 stars
237
4 stars
83
3 stars
53
2 stars
20
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.
Repair Issues
Many customers expressed frustration with the store's inability to repair devices, often being directed to purchase new products instead.
Appointment Management
Customers reported difficulties with appointment scheduling and management, leading to long wait times and confusion.
Product Availability
There were complaints about low stock levels and unavailability of products, which frustrated customers looking to make purchases.
Overall Experience
Overall experiences varied widely, with some customers having positive interactions while others felt disappointed and dissatisfied.
- CLCarolyn LoefflerJan 30, 20265.0All of the techs are so friendly and helpful, I always have a good experience here and rarely go anywhere else for Apple products.
- BJBenjamin JacukJan 9, 20261.0Was told they were unable to fix their own product while having a weird condescending complex. I have visited this location the past and they were incredibly helpful but apparently in recent years, this Apple Store has completely lost all credibility. Better luck going to a third party.
- CCChris ChaneyJan 8, 20263.0You ever talk to an Apple employee in customer service who acts like their the head of a Fortune 500 company? 5 people standing around like CEO'S at a Christmas party and nobody working! Took over an hour for a basic pick up transaction. Was enough to make me switch to Android (lol)... OK not that bad but definitely a mid level experience.
- MBMauri ButzkeOct 9, 20255.0Arlington was fabulous and helped me fix my laptop very quickly!
- BMBrian MattinglySep 29, 20251.0God forbid you need help with something that was their fault. They act like they’re above you.
Brand Certified Facts from Apple Anchorage 5th Avenue Mall
Apple Anchorage 5th Avenue Mall partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website