Best Buy

Reviews

• JT

  Just T4der

  Apr 4, 2026
  1.0
  You cant call them they redirect you to an indian call center and then for them to andwer questions you have to give them your zip code, address, name, ect. Place is a joke
• JM

  J Mata.

  Mar 26, 2026
  5.0
  This employee named vee helped me out on a gadget I wanted to get, answered all type of questions I had and even gave me some better alternatives.
• JM

  Jake Meyer

  Mar 23, 2026
  1.0
  Would give them less if I could , rude staff . Recurring hidden fees they will auto draft even if you didn’t agree. Prob stay away Best Buy membership use to be good now they make sure to scam you.
• CM

  Chris Moore

  Mar 15, 2026
  2.0
  Working in the tikahtnu mall and I can't leave my post, except for a short window at lunch. Tried to buy a samsung phone charger for pick up as I utilize my phone for work and left my charger at another location. BestBuy online stated it was in stock. Order was cancelled shortly afterward indicating no inventory. Tried to call to see what is actually available and got the phone AI, which is terrible and it hung up on me eventually. For a brick and mortar store, customer service should be your top priority. AI call screening is not good service IMHO. I called target down the block and got what I needed and they delivered it for free.
• MC

  Mercedes Cole66

  Mar 14, 2026
  1.0
  This store has majorly gone downhill. Customer service is subpar. Associates and presumably a female manager repetitively asking “do you need help with anything” more than 10 times within 20 minutes, pacing back and forth. While trying to do research on an item. They all seem to disappear and as I leave the store say a snarky remark “oh you didn’t find what you needed” it seems to be some sort of sick joke? If someone says no. That means no right ? No I don’t need help, thank you. Common sense must not be so common these days. It would be great if they had a waiting area for service as well, so you are not harassed by employees for doing research on your phone.

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