Brand Certified
Best Buy
3.7(539 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
3292 Dunmore Rd. Se, Unit 600, Medicine Hat, AB
T1B2R4, Canada
Certified by Best Buy • Feb 22, 2026
(866) 237-8289
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.ca/en-ca/ab/medicine-hat/3292-dunmore-rd-se-unit-600
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
3.7
539 reviews
5 stars
233
4 stars
110
3 stars
73
2 stars
34
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude or dismissive behavior.
Communication Issues
Many customers expressed frustration over the inability to contact local stores directly, citing poor phone systems and lack of responsiveness.
Product Availability
Customers frequently noted issues with product availability and stock discrepancies, leading to dissatisfaction.
Store Experience
The store layout and organization received criticism, with some customers finding it chaotic and difficult to navigate.
Positive Staff Interactions
Several reviews highlighted individual employees who provided exceptional service, indicating that staff performance can vary significantly.
- KOKyrylo OksenchukFeb 14, 20261.0I am extremely disappointed with my recent experience at Best Buy. I ordered an iPhone on Friday, February 7. I was clearly told that it would arrive by February 12. I needed this phone before February 14, which is exactly why I placed the order in advance. Not only did it NOT arrive on time, but now the tracking doesn’t even show an expected delivery date anymore. It simply says “Your package had an exception.” No explanation, no update, nothing. I went to the store in person to ask what was going on, and the staff had no idea where my order is or what to do about it. Even worse, no compensation, no solution, no real support was offered. This is completely unacceptable. When customers are given a delivery date, they plan around it. If you can’t meet your own promised timelines, at least communicate properly and offer some kind of resolution. Very frustrating experience. I expected much better service from Best Buy.
- SSStephanie StephanieJan 24, 20261.0Went pick up an item in Best buy the other day. And I picked up and went to wait in the waiting line and no one was there. So I waited for awhile and still no one came! So I ended up putting the item back and walked out and no one approached me or asked. I was very disappointed and so I went to Walmart and I was approached right away and they helped me a great deal...very impressed. Not Best buy customer service at all. Wow!
- PMPriscilla MacGillivrayJan 10, 20262.0Know accountability for their mistakes.
- KPKarissa PotterJan 8, 20265.0Ordered a iPad for in-store pick up on Boxing Day and the staff who helped me were absolutely amazing!! They were quite packed (since it was Boxing Day) but I still felt like a #1 priority! Made picking up incredibly easy! ◡̈
- SFSimon FrelickJan 2, 20261.0I went in to buy a iPhone 17 pro and the sales associate told me he was going to upload my data to the cloud from my old phone before trading it in. He instead erased all my data and I lost all of my photos and videos from the last year, along with all of my work contacts.
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy in Medicine Hat offer?
Best Buy offers in-store pickup, curbside pickup, and delivery services.
Where is Best Buy located in Medicine Hat?
Best Buy is located at 3292 Dunmore Rd. SE, Unit 600, inside the Medicine Hat Mall in Medicine Hat, Alberta.
What are the regular store hours for Best Buy in Medicine Hat?
Best Buy is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Does Best Buy offer any price guarantees or special deals?
Yes, Best Buy Canada offers a Low Price Guarantee and features great deals in their online flyer.
What products and services can I find at Best Buy in Medicine Hat?
Best Buy specializes in electronics including computers, accessories, mobile devices, TVs, home theatre, video games, and more. They also provide in-house Geek Squad tech services for repair, protection, and memberships.
What payment options does Best Buy accept at the Medicine Hat location?
Best Buy accepts American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Is the Medicine Hat Best Buy wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking, but no wheelchair accessible elevator.
What nearby stores are close to Best Buy in Medicine Hat Mall?
Nearby stores include Sports Experts, Bentley (luggage and fashion accessories), Rogers mobile phone store, Old Navy clothing store, and Dollarama discount store, among others.
Are there other mobile phone stores near Best Buy in Medicine Hat?
Yes, nearby mobile phone stores include Rogers and WOW! mobile boutique, offering additional options for mobile devices and telecommunications services.
What other shopping options are available near Best Buy in Medicine Hat Mall?
Nearby shopping options include clothing stores like Old Navy, West 49, Ricki's, Pseudio; bookstores like Indigo; a pharmacy called Pharmaprix; and financial services at CIBC.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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