Best Buy

3.7
539 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
3292 Dunmore Rd. Se, Unit 600, Medicine Hat, AB
T1B2R4, Canada

Hours

Reviews

3.7
539 reviews
5 stars
233
4 stars
112
3 stars
73
2 stars
34
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were criticized for rudeness and dismissive attitudes.

Store Operations

Customers expressed frustration with the inability to contact local stores directly, citing issues with the automated phone system and poor communication regarding orders and deliveries.

Product Availability

Many customers reported issues with product availability, including items being out of stock or not matching what was displayed in-store.

Store Environment

The store layout and organization received mixed reviews, with some customers finding it chaotic and difficult to navigate.
  • PM
    Priscilla MacGillivray
    2 days ago
    2.0
    Know accountability for their mistakes.
  • KP
    Karissa Potter
    4 days ago
    5.0
    Ordered a iPad for in-store pick up on Boxing Day and the staff who helped me were absolutely amazing!! They were quite packed (since it was Boxing Day) but I still felt like a #1 priority! Made picking up incredibly easy! ◡̈
  • SF
    Simon Frelick
    Jan 2, 2026
    1.0
    I went in to buy a iPhone 17 pro and the sales associate told me he was going to upload my data to the cloud from my old phone before trading it in. He instead erased all my data and I lost all of my photos and videos from the last year, along with all of my work contacts.
  • MD
    Michelle Douville
    Dec 10, 2025
    5.0
    EXCELLENT customer service the last couple times I have been there! Colby was super helpful in helping me trade in for a new iPhone, and Dalton was awesome in helping us pick up our online order. Employees like that are the reason I will be a repeat customer - thank you!!! :)
  • AS
    Andrey Shvedov
    Dec 2, 2025
    5.0
    Sean was just amazing as well as every other employee, that spoke to me, I am very happy about the service, I would definitely recommend this location to my friends and family!

Frequently Asked Questions About Best Buy

What types of pickup and delivery services does Best Buy in Medicine Hat offer?

Best Buy offers in-store pickup, curbside pickup, and delivery services.

Where is Best Buy located in Medicine Hat?

Best Buy is located at 3292 Dunmore Rd. SE, Unit 600, inside the Medicine Hat Mall in Medicine Hat, Alberta.