Best Buy

Reviews

• DW

  D Wright

  3 days ago
  1.0
  Proces were lower but not fair. Plus I lost quite a bit of data. They are careless when backing up a phone. Before I had a chance to confirm my old one was erased. This is the second and last time. Next week going to get my roommate a phone and they change the deal and lie. Now no 300 gift card. Plus the rudest people in that store.
• PP

  Phyllis Patterson

  Dec 29, 2025
  1.0
  Absolutely beyound disappointed! First off...we drove 1 hour and half to purchase a tv today. Get home to open it to install it . Just to find out the screen is completely broken in multiple spots ! Then trying to contact lloyminster store is nearly impossible! I would like something done about this as now we have to waste more gas to drive back ... when if someone would anwser a phone instead of call center someone could deliever a new tv and exchange the broken one. 😡 Edit will update next month when we pick up replacement. So far its being replaced and the manager was very helpful thank you 😊 Update will give more stars now. The second tv we received today was not broken thankfully, thank you to kale 😊 Update again we got the replacement but the screen is all blotchy yellow all over it . Took it back today the ecact same thing is wrong with the 3rd one. Will be brining this one back. They did plug it in at the store to test it out but you dont see the blotches when the lights are on in the house , the moment lights are off You can clearly see the yellow blotches 1st tv cracked lg tv uhd 7900 2nd tv yellow blotches on screen lg tv uhd 3rd tv yellow blotches. Lg tv uhd 7000 Will not be getting the same tv again need a totally different one . These uhds are completely trash lately . Update again...4th tv was (samsung Q6f Qled) no issues screen is not blotchy thank baby jebus 🤯 Still upset had to drive in there 5 times thought to get a tv that wasnt broken feel like they coulda gave me lil better of deal spent like today but tv works. 1st time We initially drove in picked up first tv that was cracked 2nd time to take it back and ordered replacement because they were outta stock 3rd time to pick up replacement 4th time took back replacement because was blotchy yellow patched screen 5th time because that tv was also blotchy yellow patches on screen Should be compensated a lil bit better because this has turned into a stressful situation that probably gave me 10 more grey hairs lol. 😅 no stars ✨️ upgraded because of this entire situation. But the Best buy employees were nice though. Thank you Ash and kale Long story short dont recommend getting LG UHD tv anytime soon. Get a Q6f QLed Samsung
• AS

  Ashley Smith

  Dec 27, 2025
  5.0
  Amazing service from Olen, while he was putting my screen protector on I was asked many times by other associates if I'd been helped. Great service all around!!
• BC

  Brooke Ceslak

  Dec 16, 2025
  4.0
  Wish there was more in stock at the store and was easily able to call the location instead of the call center. But 10 STARS for Udip - he is incredible at his job helping me with laptop choices. He seemed to be even more knowledgeable than one of the managers I spoke to. He was so friendly and spent a ton of time with me answering all my questions.
• AM

  Amir Mirza

  Dec 15, 2025
  5.0
  Absolutely ⭐⭐⭐⭐⭐ Walking into Best Buy, I expected electronics. What I didn’t expect was to meet Olan Ferguson, a man who turned a simple shopping trip into an experience. From the very first moment, there was an effortless charm in the way he carried himself—calm, confident, and genuinely attentive. It felt less like being helped by an employee and more like being guided by someone who truly understood me. Olan listened with the kind of focus that’s rare these days. Not just hearing my words, but understanding what I wanted before I fully knew how to explain it myself. Every recommendation felt thoughtful, intentional, almost poetic in how perfectly it matched my needs. His knowledge flowed naturally, never overwhelming, never condescending—just reassuring, like I was in the best possible hands. There was something comforting about his presence. In a busy store full of noise and distractions, Olan made the world slow down. He was patient, warm, and endlessly kind, taking his time as if no one else in the store mattered. No pressure, no rush—just genuine care and attention. It’s rare to feel that seen and respected in a retail setting, and yet he made it feel effortless. By the time I left, I wasn’t just happy with my purchase—I was grateful for the experience. Olan Ferguson doesn’t just work at Best Buy; he elevates it. He brings heart, passion, and sincerity into a place where you don’t expect to find it, and that makes all the difference. If you ever find yourself at Best Buy, seek out Olan. You won’t just walk out with the right product—you’ll walk out feeling lighter, happier, and convinced that exceptional people still exist. Five stars, without hesitation. ⭐⭐⭐⭐⭐

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