Best Buy

Reviews

• TT

  Travis

  Feb 12, 2026
  1.0
  This post doesn't even deserve one star. Stood around for 20 minutes and not one person offered help. The blue tooth speaker i wanted was locked up. Ended up leaving with nothing. Waste of time.
• DP

  Dennise Parke

  Jan 20, 2026
  5.0
  Emily was super awesome and helpful, she was able to explain what all the computer terminology was/meant, gave good advice for newbies and was very friendly.
• CL

  Conrad Lheureux

  Jan 15, 2026
  1.0
  No direct phone number .. the 1-866 number sends to to the head AI assistant.. bloody horrible.
• DW

  D Wright

  Jan 9, 2026
  1.0
  Proces were lower but not fair. Plus I lost quite a bit of data. They are careless when backing up a phone. Before I had a chance to confirm my old one was erased. This is the second and last time. Next week going to get my roommate a phone and they change the deal and lie. Now no 300 gift card. Plus the rudest people in that store.
• PP

  Phyllis Patterson

  Dec 29, 2025
  1.0
  Absolutely beyound disappointed! First off...we drove 1 hour and half to purchase a tv today. Get home to open it to install it . Just to find out the screen is completely broken in multiple spots ! Then trying to contact lloyminster store is nearly impossible! I would like something done about this as now we have to waste more gas to drive back ... when if someone would anwser a phone instead of call center someone could deliever a new tv and exchange the broken one. 😡 Edit will update next month when we pick up replacement. So far its being replaced and the manager was very helpful thank you 😊 Update will give more stars now. The second tv we received today was not broken thankfully, thank you to kale 😊 Update again we got the replacement but the screen is all blotchy yellow all over it . Took it back today the ecact same thing is wrong with the 3rd one. Will be brining this one back. They did plug it in at the store to test it out but you dont see the blotches when the lights are on in the house , the moment lights are off You can clearly see the yellow blotches 1st tv cracked lg tv uhd 7900 2nd tv yellow blotches on screen lg tv uhd 3rd tv yellow blotches. Lg tv uhd 7000 Will not be getting the same tv again need a totally different one . These uhds are completely trash lately . Update again...4th tv was (samsung Q6f Qled) no issues screen is not blotchy thank baby jebus 🤯 Still upset had to drive in there 5 times thought to get a tv that wasnt broken feel like they coulda gave me lil better of deal spent like today but tv works. 1st time We initially drove in picked up first tv that was cracked 2nd time to take it back and ordered replacement because they were outta stock 3rd time to pick up replacement 4th time took back replacement because was blotchy yellow patched screen 5th time because that tv was also blotchy yellow patches on screen Should be compensated a lil bit better because this has turned into a stressful situation that probably gave me 10 more grey hairs lol. 😅 no stars ✨️ upgraded because of this entire situation. But the Best buy employees were nice though. Thank you Ash and kale Long story short dont recommend getting LG UHD tv anytime soon. Get a Q6f QLed Samsung

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