Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
737 reviews
5 stars
287
4 stars
194
3 stars
74
2 stars
39
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness while others were criticized for rudeness and lack of knowledge.
Product Availability
Frequent complaints about low inventory and issues with online orders not matching in-store availability.
Communication Issues
Customers expressed frustration over the inability to contact local stores directly and poor communication regarding order statuses.
Returns and Exchanges
Several customers reported difficulties with returns and exchanges, often citing misinformation from staff.
Store Environment
While some customers appreciated the store layout and cleanliness, others noted overcrowding and untrained staff.
- JPJason PohlNov 8, 20251.0We'll just in Best Buy trying to buy a tablet. The lady pulled one out scanned. It said it was $99. The tag in front of the tablets showed $99. Went to the front scanned, it showed 249.00. The manager came over and said that he cannot honor that price. He said, because somehow the tag was moved from another tablet. But the display case was locked, and only staff could access it. I remember when companies would honor their mistakes but not nowadays, they will not.
- DADave AnnisNov 8, 20251.0Looked online and found generally what was looking for, but it was a pretty basic desktop, monitor, printer, etc for an elderly person. Thought I'd go old school and just go get one. I took the time to drive over, went to the computer section and stood there like an idiot for 30ish minutes and didn't even see an employee to make eye contact with. Finally left.
- DWDavid WoodruffOct 31, 20251.0Bestbuy online is the absolute worst company i have ever delt with in my life i was mad promises and then told they will not honor there promises i will never darken the door of this poor excuse for a business i would rather go without then shop there
- HHHolliesOct 26, 20255.0I visited this location because my gift card wasn’t working correctly. Michael at customer service received my request, even though it was quite a bit for him to handle. He remained calm, patient, and did his best to help me. Dealing with unhappy customers is never easy, and I wasn’t happy with the Best Buy gift card itself—it’s easy to buy but not always easy to use due to certain restrictions and fraud concerns. However, I was lucky that Michael helped me to the best of his ability. Because of his professionalism and dedication, I’m giving this location 5 stars, even though the situation itself wasn’t ideal.
- HDHarpreet DhaliwalSep 24, 20255.0We reached just 10 minutes early before closing but guy very nice he said put in back to dock. Excellent service
Frequently Asked Questions About Best Buy
What are the main product categories available at Best Buy in Lethbridge?
Best Buy in Lethbridge offers electronics including computers and accessories, mobile devices, TVs and home theatre, video games, cameras, appliances, home automation services, office and school supplies, and more.
What are the store hours for Best Buy at 3734 Mayor Magrath Dr. S, Unit 1C?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
Does Best Buy offer in-store pickup and delivery services?
Yes, customers can reserve products online and pick them up in-store, and Best Buy also offers delivery services.
What payment options are accepted at Best Buy in Lethbridge?
Best Buy accepts American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Is Best Buy in Lethbridge wheelchair accessible?
Yes, the store has wheelchair accessible parking and entrance, but no wheelchair accessible elevator.
Does Best Buy in Lethbridge provide technology repair services?
Yes, Best Buy has in-house Geek Squad Agents who provide repair, protection, and tech support services.
Where exactly is Best Buy located in Lethbridge?
Best Buy is located at 3734 Mayor Magrath Dr. S, Unit 1C inside the Lethbridge Smart Centre.
What nearby stores can I visit for additional shopping alongside Best Buy?
Nearby stores include Ashley HomeStore for furniture, Mark's for clothing and shoes, GameStop for video games, and The Home Depot for home improvement needs.
Are there dining options near Best Buy in the Lethbridge Smart Centre area?
Yes, you can find nearby dining options such as Five Guys for burgers, Swiss Chalet Rotisserie & Grill, and Sarsa Grill for Filipino cuisine.
How can I find Best Buy in Lethbridge using nearby landmarks?
Best Buy is in the Lethbridge Smart Centre near other stores like Walmart Vision Centre, Ashley HomeStore, and Mark's, making these good landmarks to help locate the store.