Best Buy Express

4.1
465 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
5015-111 St NW, Edmonton, AB
T6H 4M6, Canada

Hours

Reviews

4.1
465 reviews
5 stars
287
4 stars
63
3 stars
33
2 stars
20
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Gurman and Aishy, for their friendly and helpful service, often going above and beyond to assist with purchases and inquiries.

Staff Knowledge

Several reviews highlighted the staff's product knowledge and ability to provide valuable insights and recommendations, contributing to positive shopping experiences.

Inconsistency

Some customers reported negative experiences with certain staff members, citing unhelpfulness or rudeness, indicating inconsistency in service quality.

Long Wait Times

A few reviews mentioned long wait times and issues with staff availability, particularly during busy periods, which detracted from the overall experience.

Membership Concerns

There were complaints regarding the membership program, specifically about auto-renewal policies and perceived lack of transparency.
  • AK
    Avneet Kaur
    5 days ago
    1.0
    The lady Gurman there , has so much attitude. We went there to compare the deal and well as to inquiry about iphone she was talking in such an attitude, not recommended to go to her fo customer service ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž
  • IS
    Ishita Sharma
    Jan 5, 2026
    5.0
    Had a great experience at Best Buy Southgate thanks to Gurman and Daniel. They were both very kind, helpful, and professional, and took the time to answer my questions without any pressure. Really appreciated their supportโ€”great customer service!
  • KS
    Kiel Severson
    Jan 3, 2026
    2.0
    The staff was friendly, management engaged me quickly, but holy man someone on staff doesnโ€™t bathe. The smell of foul body odour was overwhelming. I was the only customer in the store with 5 people on staff working, the one staff member wandering the store on his phone was definitely the culprit. Iโ€™ll go to south common from now on.
  • SN
    Sriya nivas
    Jan 2, 2026
    5.0
    Love this store. Gurman helped me and my family a lot. Sheโ€™s an expert saleswoman and knows how to cater to a customers needs excellently. I recommended everyone to get her help when ur visiting this store. She will make sure u get the best deals on everything
  • KC
    kuks Chopra
    Dec 26, 2025
    5.0
    Today we went to best buy to get mobile plan. There we met Gurman, even though it was pretty busy but she helped us with the best deal. She was very friendly and very knowledgeable. She gave us best possible deal. Thanks to Gurman. ๐Ÿ‘๐Ÿผ๐Ÿ˜Š๐Ÿ˜Š

Frequently Asked Questions About Best Buy Express

What is Best Buy Express and what services does it offer?

Best Buy Express is a tech retail store in partnership with Bell Canada, offering the latest technology products along with services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

Best Buy Express is located at 5015-111 St NW, Unit 464, Edmonton, AB, T6H 4M6, Canada.