Best Buy Express

4.0
430 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
5015-111 St NW, Edmonton, AB
T6H 4M6, Canada

Hours

Reviews

4.0
430 reviews
5 stars
255
4 stars
63
3 stars
33
2 stars
19
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Aishy, Gurman, and Daniel, highlighting their ability to provide excellent service and support.

Product Knowledge

Several reviews noted that employees demonstrated strong product knowledge, assisting customers in making informed decisions about their purchases.

Mixed Experiences

While many customers had positive interactions, there were also reports of poor service and unhelpful staff, indicating inconsistency in customer experiences.

Membership Concerns

Some customers expressed dissatisfaction with the membership program, citing issues with auto-renewal and perceived lack of value.

Inventory Issues

A few customers mentioned limited stock on certain items, which affected their shopping experience.
  • AL
    A. luethe
    1 day ago
    5.0
    Wonderful to speak with KARAN. Very informative and gives inspiration. Thank you astrid
  • AS
    Ahmed Shaikh
    2 days ago
    5.0
    I went to this outlet to get a new phone for my mother. The people helping me were Leslie & Aishy and they super helpful. I haven’t ever met with such supportive people whenever I’ve bought a phone. They explained me everything and went out of their way to help me. Would recommend everyone to give a visit to this location if you’re looking for a phone!
  • SS
    Sahilpreet Singh
    4 days ago
    5.0
    I had an excellent experience at Best Buy today thanks to Gurmanpreet Kaur. She helped me smoothly port my SIM to virgin and made the whole process quick and easy. She also guided me through choosing the Beats Studio Pro, explaining all the features clearly and professionally. Gurmanpreet kaur was patient, knowledgeable, and extremely friendly. Her customer service truly stood out, and she made sure I left completely satisfied. Best Buy is lucky to have such an amazing employee. Highly recommend.
  • SB
    Simaranjit Bhandal
    Nov 5, 2025
    5.0
    So i just went to the store , Gurman and jugal both helped me with finding the screen protector and helped me in putting it on ! Great experience 👌
  • BL
    Bob Luth
    Nov 4, 2025
    5.0
    Excellent service. I’ve ordered twice online in the last month or so, and both times the response has been very quick - like within 15-30 minutes. And the staff at this location are most helpful and pleasant to deal with - Trisha this morning for example was a cheerful delight and very efficient. Will definitely be my first choice for anything they carry!

Frequently Asked Questions About Best Buy Express

What is Best Buy Express and what services does it offer?

Best Buy Express is a tech retail store in partnership with Bell Canada, offering the latest technology products along with services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

Best Buy Express is located at 5015-111 St NW, Unit 464, Edmonton, AB, T6H 4M6, Canada.