Best Buy Express

4.4
462 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
10205-101 St NW, Edmonton, AB
T5J 2Y9, Canada

Hours

Reviews

4.4
462 reviews
5 stars
349
4 stars
39
3 stars
21
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and knowledge, particularly highlighting individuals like Jay, Kiran, and Atul.

Product Knowledge

Customers appreciated the staff's ability to provide detailed information and recommendations on products, enhancing their shopping experience.

Mixed Experiences

While many reviews were positive, some customers reported poor service, including unhelpful staff and issues with product availability.

Sales Pressure

Several customers expressed frustration with aggressive sales tactics, particularly when they declined additional services or products.
  • FA
    Faisal Alrasheed
    Jan 5, 2026
    5.0
    I cannot say enough good things about Jay and Kelwa at this Best Buy. They provided a complete solution for me, not just a phone sale. Beyond helping me acquire a great phone with the best plan and building protection for my screen, they solved a very specific technical issue I had. They managed the entire data transfer and ensured my original old SIM data was preserved. Most importantly, they resolved my WhatsApp application issues perfectly. They set it up so I have all my old and new chats, and I can receive messages from both my home country number and my new Canadian number. They made a complicated process look easy. If you have data transfer or app questions, go see Jey and Kelwa!
  • SB
    Samuel Barritt
    Dec 26, 2025
    5.0
    good services, Kiran was was wonderfully. go to her for good deals on phones.
  • NN
    Nightwolf
    Dec 18, 2025
    1.0
    They lie about their products. Very poor service. I will never go back there!
  • MS
    Moe Shobeihi
    Dec 17, 2025
    5.0
    I got a new phone and I had problem with transferring the data even three people on line couldn't fix it for me , I went to this location and a( Punjabi Indian) lady who was really educated with excellent attitude help me and fixed my problem, thanks again.
  • AB
    Ab Bmn
    Dec 11, 2025
    5.0
    Thank you so much Queen for helping me set up my phone. I appreciate the help and your time.

Frequently Asked Questions About Best Buy Express

What types of products and services does Best Buy Express offer?

Best Buy Express offers the latest technology products from Best Buy along with telecommunications services and expertise from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Edmonton?

Best Buy Express is located at 10205-101 St NW, Unit 214, Edmonton, AB, postal code T5J 2Y9, Canada.