Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
1,857 reviews
5 stars
680
4 stars
496
3 stars
301
2 stars
107
1 star
273
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for being rude or unhelpful.
Product Knowledge
Several customers reported a lack of product knowledge among staff, leading to frustration and misinformation.
Store Experience
Many reviews mention a lack of staff availability and long wait times for assistance, negatively impacting the shopping experience.
Management Issues
There are complaints about management's handling of customer service and employee training, with some customers feeling that staff are not adequately supported.
Product Availability
Customers expressed disappointment with the limited stock and selection of products available in-store, often leading them to shop online instead.
- JTJustin T1 day ago5.0Big thank you to Jaskeerat she was a huge help. I was looking for a specific item and was told by 3 different employees that it wasn’t in stock or that Best Buy didn’t carry it. When I was paying for a separate item I asked Jaskareet about the item I was searching for and she was able to find it with no issues. She was also very friendly and a pleasure to deal with. She’s the best.
- IBilyas bural2 days ago1.0When I enter in side I went to look battery for gopro I was waiting 5 minutes they told me someone come to help me. Nobody didn't come for me 5 minutes. I called someone came from cashier desk but he didn't know where is batteries
- MLMaggie LaOct 28, 20255.0Out of the goodness of her heart Jass helps us to print out a shipping label ! Truly a life saver , this is top notch customer service !
- TBTracy BriskarOct 23, 20251.0Dropped off both our laptops and been trying for days now to find out about the status and unable to get ahold of anyone
- STSkyler ToronchukOct 15, 20252.0Ive bought quite a few things from this store over the years and the quality has been good. My recent trip i had a staff member following me and standing within a foot of me while I was comparing products. Maybe it was because I was wearing a backpack, but I didnt feel comfortable and I felt like i was rushed and forced to buy something i didnt even want. I also didnt want to stay long enough to look at everything i actually intended to look at (so the store potentially lost a sale). If my backpack was a problem, i would have preferred to be told to leave it at the front instead of being stalked. Or, if i needed to be watched, they could have stared me down from a reasonable distance. I know the employees are just doing their jobs but that was a very unpleasant shopping experience and im hesitant to return to this location in the future.
Frequently Asked Questions About Best Buy
What types of pickup and delivery options are available at this Best Buy store?
This Best Buy offers in-store pickup, curbside pickup, and delivery services.
Where is the Best Buy store located?
The store is located at 10304 109th St. NW in Edmonton, inside the Oliver Gates Shopping Centre.
What are the regular operating hours of this Best Buy location?
The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Does the store offer any special price guarantees or promotions?
Yes, Best Buy Canada offers a Low Price Guarantee and has great deals featured in their online flyer.
What services does the in-house Geek Squad provide at this Best Buy?
Geek Squad agents can repair technology issues, protect devices, and offer perks through monthly home or business memberships.
What payment methods are accepted at this Best Buy?
They accept American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Is the Best Buy store accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking, but it does not have a wheelchair accessible elevator.
Can I find parking nearby when visiting Best Buy at Oliver Gates Shopping Centre?
Yes, there are Impark parking facilities nearby to accommodate visitors to Best Buy.
Are there places to eat near this Best Buy store?
Yes, customers can enjoy meals at nearby Mikado Downtown, a sushi and Japanese restaurant, or The Canadian Brewhouse, a sports bar and pub.
What public transportation options are available near the Best Buy store?
Bus Stop 1834, which serves as a bus station, is nearby and can help customers reach Best Buy conveniently by public transit.