Dyson Store Calgary

4.3
145 reviews

About

Electronics Store
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts.

Location

Dyson Store Calgary
6455 Macleod Trail SW, Calgary, AB
T2H 0K8, Canada

Hours

Reviews

4.3
145 reviews
5 stars
114
4 stars
5
3 stars
3
2 stars
0
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, particularly highlighting individuals like Jordan, Bobbi, and Sean for their knowledge and helpfulness.

Product Quality

While some customers enjoyed their Dyson products, others expressed disappointment with product durability and warranty issues, particularly with hair tools and vacuums.

Sales Experience

Several reviews noted positive experiences during the purchasing process, with staff providing thorough explanations and demonstrations of products.

Delivery Issues

Multiple customers reported problems with order fulfillment and delivery timelines, leading to frustration and dissatisfaction.

Mixed Reviews

Overall, customer experiences varied widely, with some expressing high satisfaction while others reported poor service and product reliability.
  • JN
    Joanie Nahas
    Feb 16, 2024
    1.0
    stood there for at least ten minutes while this ‘lady’ served other customers. I was the only other person there at the time. Other people started coming in. She went to help them and then I told her I’ve been waiting for ten minutes and then she told me to leave. After she told me she didn’t ’see’ me. Would love to talk to her superior. Was about to purchase more than one product and she just lost a sale.
  • PD
    Pankaj Dewan
    Mar 20, 2023
    5.0
    Sean was very knowledgeable. He served us exceptionally. Great store. Well displayed products.
  • BH
    Brianna de Haas
    Dec 8, 2022
    5.0
    Had a great experience with Bobbi! She did such an amazing job showing me how to use the air-wrap and sold me on it. She’s really knowledgeable with everything and never hesitated to answer any of my questions. It’s so much easier to drop 800$ when the staff do a great job of making sure what’s best suited for your hair type! Thanks Bobbi!
  • SK
    Stephanie Kaune
    Jul 29, 2021
    1.0
    Hello, last friday I bought a dyson supersonic in calgary alberta at the dyson demo store at chinook small. I used the product one and when i went to use the second time on monday, the product no longer worked. I called the helpline, did the trouble shooting and nothing helped. I was offered a replacement, but i would have to wait until the faulty product that i bought 2 days before to he returned and then you would send me a new one. I expressed my disappointment and i was kindly informed by one of your employees that they would send me the replacement right away but it would take 15 days to arrive then i could use that box to return the product. I was still disappointed with that, as i bought it in store and it is not my fault that you sold me a $499+gst product that was broken, then the lady over the phone informed that i could go to the store and returned it there. On the next day I happily head to the return to get the replacement, only to be informed that i could not. I find it extremely disrespectful of dyson to do that you a client. A decided to buy your product as i trust and admire your products, however you are not holding up to the understands of a 499.99 product that I bought ONLY two daya ago. I would greatly appreciate if someone could come up with a solution that meet your clients needs, not only yours.

Frequently Asked Questions About Dyson Store Calgary

What are the Dyson Store Calgary's regular business hours?

Dyson Store Calgary is open Monday to Saturday from 10:00 to 21:00 and Sunday from 10:00 to 18:00.

Does Dyson Store Calgary offer pickup and delivery options?

Yes, they offer both in-store pickup and curbside pickup services.