Best Buy Mobile

3.7
233 reviews
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Business Details

2525 36th St. NE, Calgary, AB
T1Y5T4, Canada
(403) 261-0759
https://stores.bestbuy.ca/en-ca/ab/calgary/2525-36th-st-ne-2656860

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual Services

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
2525 36th St. NE, Calgary, AB
T1Y5T4, Canada

Hours

Reviews

3.7
233 reviews
5 stars
109
4 stars
49
3 stars
23
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being helpful and knowledgeable, while others report rude and unprofessional behavior from certain employees.

Product Knowledge

Several customers highlighted the expertise of specific staff members who provided valuable insights and assistance in selecting products.

Return Policy Issues

Multiple reviews express frustration with the store's return policy, particularly regarding cell phone purchases, leading to dissatisfaction among customers.

Overall Experience

While some customers had positive experiences and plan to return, others reported negative interactions that deterred them from future visits.

Staff Behavior

There are numerous complaints about staff being disrespectful or dismissive, impacting the overall customer experience negatively.
  • PS
    parvinder singh
    Nov 4, 2025
    5.0
    Great place to buy all your electronics. Have been shopping from here for the past 15 years and they never disappointed always had a great time and a friendly experience
  • AA
    anbu anbu_291985@yahoo.in
    Oct 20, 2025
    1.0
    Worst customer service.I never recommend this place to buy Anything even any kind of service,Very bad experience.
  • JD
    Julie Dng
    Sep 30, 2025
    5.0
    Jas and Mit got me in and out with a new phone and plan super quick as I was on a time crunch. Jas was incredible and knowledgeable; he helped me feel confident about what I was buying and everything my plan entailed. Great experience, thanks!
  • HK
    Harpreet Kaur
    Sep 14, 2025
    5.0
    I recently purchased a MacBook and the new iPhone 16 Pro at Best Buy, and I had the pleasure of being assisted by Karandeep. From start to finish, he was extremely knowledgeable, patient, and professional. He took the time to explain the features, answered all my questions thoroughly, and made sure I was comfortable with my purchase. What stood out the most was his friendly and genuine approach—he wasn’t pushy, just truly helpful. Thanks to him
  • EV
    Edwin “Dongskie” Veras
    Sep 8, 2025
    1.0
    Poor customer service not friendly specially the guy name Johann i don’t recommend this sunridge location
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Frequently Asked Questions About Best Buy Mobile

Where is Best Buy Mobile located?

Best Buy Mobile is located at 2525 36th St. NE, Unit 120, Calgary, AB, T1Y5T4, inside Sunridge Mall.

What are the store hours for Best Buy Mobile?

Best Buy Mobile is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.