Business Details
About
Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.
Location
Hours
Reviews
4.2
260 reviews
5 stars
178
4 stars
30
3 stars
13
2 stars
4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and friendliness, with specific mentions of employees like Arshdeep, Manish, and Sue for providing excellent service.
Product Knowledge
Several reviews highlighted the staff's knowledge about products and plans, which contributed to positive shopping experiences.
Mixed Experiences
While many customers had great experiences, there were notable complaints about rude staff and poor service in some instances, leading to dissatisfaction.
Order Fulfillment Issues
Customers expressed frustration over issues with order fulfillment and product availability, including instances where orders were not properly tracked or fulfilled.
Store Environment
The store was described as well-managed and organized, but some customers noted a lack of engagement from staff at times.
- JCJulieta CamsonJan 5, 20265.0Colleen give a great customer service, provided me great information about for my purchase how to used it and how to pair it on my phone. Happy customer here
- MRMichael RemezoffJan 2, 20265.0Big thank you for Colleen. For helping me out with my phone problem.
- RFRacing FinishesDec 27, 20251.0Came in to the store to look at potentially buying a laptop. The sales associate rudely dismissed us and said we can google the info on the laptops ourselves. We left and definitely won’t be back. Disappointed to say the least.
- SSShanta SinghDec 26, 20255.0Dhruv and Aziz’s were excellent in helping us with finding a phone, they were friendly and were happy to help! If you ever need anything, make sure to come to this Best Buy.
- AMAmber MitchellDec 17, 20251.0I was here at the very beginning of September looking to upgrade my phone. I was specifically looking for the Galaxy s25 ultra 512gb. They said they didn't keep them in stock, but could order me one and it would take 4-5 weeks and they'd call when it came it. All good, no problem. Life got busy and I kept forgetting about it. I happened to be at the mall today (mid December) and remembered, so I again stopped in to check on things. They had no record of my order and said that the 512gb is unavailable (nowhere in any location in the city) and they weren't sure if it would ever get back in stock, but asked if I would I like to buy another brand of phone. I said no thanks, I have my heart set on that one, said Merry Christmas and left. It was bugging me because I had been very excited for a new phone, so when I got home I decided to see what I could find. Not only could I find multiple stores that could ship the 512gb (including Samsung itself), but they also have them in stock at many best buys near my location in Calgary (and yes I called to check). I was initially just disappointed that they didn't even order the phone as they said they would, but finding out that they basically lied about its availability, did anger me. That was not a good first impression and I'm afraid that they lost a potential customer, as I'll never be back.
Frequently Asked Questions About Best Buy Express
What is Best Buy Express in Calgary?
Best Buy Express in Calgary is a tech store that combines Best Buy's electronics with Bell, Virgin Plus, and Lucky Mobile telecommunications services.
Where is Best Buy Express located?
It is located at 3625 Shaganappi Trail NW, Unit D004A, Calgary, AB, T3A 0E2, Canada.
What are the operating hours of Best Buy Express Calgary?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.
How can I contact Best Buy Express in Calgary?
You can reach them by phone at +1 403-288-0860.
What categories of products and services does Best Buy Express offer?
They offer electronics, cell phones, telecommunications equipment, computers, and home theater products.
Is there a website where I can find more information about Best Buy Express Calgary?
Yes, visit https://stores.bestbuy.ca/en-ca/ab/calgary/3625-shaganappi-trail-nw for more details.
What nearby medical services are close to Best Buy Express Calgary?
Nearby medical services include Market Mall Family Medicine Clinic, Calgary Laboratory Services, and Market Mall Physio & Chiro.
Are there any places to eat near Best Buy Express Calgary?
Yes, Harvey's and Sonia's Snack Bar are nearby places where customers can grab a quick meal or snack.
What retail options near Best Buy Express might be convenient for customers?
Customers can visit House of Knives for kitchen supplies and gifts, located close to Best Buy Express.
How can nearby optometrists complement a visit to Best Buy Express?
After shopping for tech at Best Buy Express, customers can visit nearby optometrists like Urban Optique or IRIS.ca for eye care and eyewear needs.