Best Buy Express

4.6
400 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
100 Anderson Rd SE, Calgary, AB
T2J 3V1, Canada

Hours

Reviews

4.6
400 reviews
5 stars
335
4 stars
23
3 stars
13
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Kiran, Sue, and Syed for their helpfulness and professionalism.

Knowledgeable Staff

Numerous reviews noted the staff's extensive knowledge about products and services, which contributed to a positive shopping experience.

Mixed Experiences

While most feedback was positive, there were some negative experiences reported, particularly regarding a specific employee's service and issues with billing.

Product Assistance

Customers appreciated the assistance in selecting phone plans and products, with many mentioning that staff went above and beyond to ensure satisfaction.

Store Environment

The store was described as well-stocked and clean, contributing to a pleasant shopping atmosphere.
  • RW
    Rob Wiebe
    2 days ago
    5.0
    Musa was very helpful and went over and above to assist us.
  • LM
    Linda Mitchell
    5 days ago
    5.0
    Kiran Basantani was a complete delight when purchasing my new iPhone and iPad. So helpful!
  • SA
    Sally Adamson
    Nov 6, 2025
    5.0
    Kiran did an excellent job setting up our new phones. Answered all of are questions, effective,friendly, extremely helpful. Thank you so much!!
  • JR
    Jovie Rita
    Oct 28, 2025
    5.0
    I had an excellent experience with Kiran Basantani. I was struggling with my US billing issue, which I felt was unfair, and my previous attempts to resolve it through Bell customer service weren’t helpful. However, when I spoke with Kiran, everything changed. Kiran was incredibly understanding, patient, and knowledgeable. She listened carefully to my concerns, clarified everything, and provided the assistance I truly needed. I really appreciate Kiran’s professionalism and dedication—she went above and beyond to help me. Thank you Kiran.
  • SS
    SK
    Oct 15, 2025
    1.0
    We experienced the worst customer experience from Danish (who said he was only a trainee when it suited him and then said he was the manager less than 5 mins later). He confirmed a plan price to my wife and I under false pretences, once one plan was signed my plan magically jumped by $35 per month. We said we wanted to cancel as this was not the amount agreed upon and now they have lost my wife’s old plan rate and called it buyers remorse which is untrue. He has terrible customer service and even worse interpersonal skills. The only saving grace is their employee named Kiran was very pleasant and helpful even though she has to work under the most incompetent “manager” I’ve ever had the misfortune of interacting with.

Frequently Asked Questions About Best Buy Express

What products and services does Best Buy Express offer?

Best Buy Express offers the latest technology products from Best Buy, along with telecommunications services and expertise from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

Best Buy Express is located at 100 Anderson Rd SE, Unit 256-12, Calgary, AB, T2J 3V1, Canada.