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Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.
Customers consistently praised the exceptional service provided by staff members, particularly Ali, Ash, and Abhishek, highlighting their knowledge, patience, and willingness to help.
Staff Knowledge
Many reviews noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative shopping experience.
Positive Experiences
Numerous customers reported having great experiences at the store, often mentioning specific staff members who went above and beyond to assist them.
Mixed Feedback
While many reviews were positive, there were some complaints about poor service and misinformation from certain staff members, indicating inconsistency in customer experiences.
SB
Shannon Breikbeth
2 days ago
1.0
I was there on Black Friday this year, very nice and helpful workers, however the manager Ahmad was INCREDIBLY rude to his staff. I saw him speaking in a really rude way towards some of them, definitely not how a manager should be talking to his staff.
JV
Jetron Velasco
Dec 31, 2025
5.0
Ali is amazing, thanks for your assistance even though I know I came in almost last minute before store closes. He knows the product and services well too.
RF
Reza Fereydooni
Dec 24, 2025
5.0
I went to Best Buy Express to change my phone internet plan, and I couldn’t be happier with the service. Ash was professional and friendly and took the time to find the best option for me. Everything was explained clearly, and I’m very satisfied with my new plan. Excellent customer service!
HD
Harmit Dave
Dec 20, 2025
5.0
Had a great experience at Best Buy Express in downtown Calgary. The store was clean, well-organized, and easy to navigate. The staff were friendly and helpful, especially sales executive Ali, who went above and beyond to assist me. Ali was knowledgeable, patient, and took the time to explain my options clearly, which made the whole experience smooth and stress-free. Excellent customer service—highly recommend this location and Ali in particular!
KP
karen pajara
Dec 15, 2025
5.0
The best service I have ever had in BESTBUY stores, just in The Core/TD Square, downtown Calgary..
These guys are amazing, (ALI and ASH) spent time explaining the good benefits of being a client of such network or any service providers that may render..
If you need some good lectures regarding gadgets and plans, look for these good human beings(Ali and Ash)..kudos😇😇😇💪💪💪😎😎keep up the great job guys,YOU DESERVE A RAISE 😜👌👌