Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
859 reviews
5 stars
375
4 stars
197
3 stars
101
2 stars
38
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, dismissive, or lacking knowledge about products.
Staff Attitude
Several reviews highlighted a lack of professionalism and motivation among staff, with some employees appearing indifferent to customer needs.
Product Availability
Customers frequently encountered issues with product availability and pricing discrepancies, leading to frustration during their shopping experience.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and knowledge, indicating that experiences can vary significantly.
Store Environment
The store was noted for being clean and organized, but some customers mentioned unpleasant odors affecting their shopping experience.
- MRMichael Ruddy2 days ago1.04 times now I have gone to this location only for them to be out of stock. Thankfully the 17th ave store always comes through. Will not be returning.
- SMSteven Matthews4 days ago1.0The person who always standing at the entrance is completely useless. They ask you what you need help finding, you tell them and they point to the corner of the store without even looking and say "ya its over in that direction somewhere" lol the lineup takes 20 minutes , short staffed as always.
- CHCarson HarrisDec 26, 20253.0I’m extremely disappointed by this experience. We went to the West Hills Town Center Best Buy just after 7:00 pm on Boxing Day to return a computer and pick up a replacement that had already been purchased online. Before leaving, we checked online and Best Buy clearly states that items can be returned on Boxing Day. Despite that, we were told in-store that “no returns are being processed today.” The store was not busy, with dozens of employees standing around, yet we were given excuses that directly contradicted Best Buy’s own policy. It was frustrating and inconvenient to make a winter trip for something that should have taken minutes. The focus felt entirely on pushing sales, not helping customers. Had this been communicated properly, we would have just had the item delivered and avoided the trip altogether.
- A_Ali ___Dec 26, 20251.0December 26, 2025 visited the store to have a price adjustment done with Simran at the till and she seemed like she wasn’t convinced that she could process the adjustment even after asking 3 managers who confirmed in front of us she hesitantly processed the refund. Simran if you feel like you are not happy to help people spend your time somewhere else.
- MRMike RobinsonDec 26, 20253.0Purchase was fine but when I came to return my unopened item on Boxing Day they would not process my return. They said to come back the next day. I get it is a busy day but refusing to conduct regular business is poor. I had made a special trip and left feeling like I was not valued as those who were there to buy new items.
Frequently Asked Questions About Best Buy
What types of products does Best Buy in Calgary specialize in?
Best Buy specializes in computers and accessories, mobile devices, TVs and home theatre, video games, and many other technology products.
Can I reserve products online and pick them up in-store at Best Buy Calgary?
Yes, customers can reserve products online and pick them up in-store.
Does Best Buy Calgary offer home delivery?
Yes, Best Buy offers delivery services to customers.
What are the regular opening hours of Best Buy Calgary?
Best Buy is open from 10:00 am to 8:00 pm Monday through Saturday and 11:00 am to 6:00 pm on Sundays.
Is Best Buy Calgary wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking, but does not have a wheelchair accessible elevator.
What payment options are accepted at Best Buy Calgary?
They accept American Express, Android Pay, Apple Pay, Cash, Financing, MasterCard, and Visa.
Does Best Buy Calgary offer any repair or tech support services?
Yes, in-house Geek Squad Agents provide repair services, protection plans, and membership perks for technology issues.
Where is Best Buy Calgary located?
Best Buy is located at 350 Stewart Green SW in the Westhills Towne Centre, Calgary, Alberta, T3H3C8, Canada.
What nearby shopping options are available when visiting Best Buy Calgary?
Nearby shopping includes Mark's clothing store, Carter's children's clothing, Tommy Hilfiger, and boutique stores like Bentley and The Merry Mistletoe.
Are there any places to eat or relax near Best Buy Calgary?
Yes, nearby eating and relaxation spots include Marble Slab ice cream shop, Mama Massage spa, skoah day spa, Starbucks coffee shop, and Chai Masala South Asian Cafe.
What nearby services can complement a visit to Best Buy Calgary?
Nearby services include Westhills Veterinary Clinic, Focus West Optometry, Play It Again Sports for sporting goods, and educational tutors like ExamReady and TutorOne Tutoring.