Best Buy Express

4.1
222 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
317 Banff Ave C10, Banff, AB
T1L 1C1, Canada

Hours

Reviews

4.1
222 reviews
5 stars
130
4 stars
44
3 stars
17
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting Linette, Steven, and Ivan for their exceptional service.

Product Knowledge

Staff demonstrated a strong understanding of products and services, providing valuable advice and recommendations to customers.

Negative Experiences

Some customers reported negative interactions with staff, particularly regarding rude behavior and poor handling of customer complaints.

Store Environment

The store was noted for its convenient location and good selection of products, although some customers expressed disappointment with stock availability.

Mixed Reviews

While many reviews were positive, there were also significant complaints about customer service and after-sales support, indicating inconsistency in experiences.
  • JK
    Justin Kosmic
    Oct 5, 2025
    5.0
    I attended to this location, inquiring about web cameras. Steven was helpful in finding what I needed to move forward with a purchase that fits my needs.
  • MB
    Maddie Bellis
    Sep 24, 2025
    5.0
    Linette helped me so much with changing my SIM card and she had the patience of a saint! Would 100 say she’s the best employee in the world and would recommend her to anyone!
  • AV
    Armony Vanhalst
    Sep 3, 2025
    5.0
    Ivan was really great, he gave me good advise, I'm not ready to switch phone but he has been patient and answered all m'y questions, great experience, I'll be back once ready
  • AH
    Adepto HGLofCourse
    Aug 5, 2025
    5.0
    Brilliant help. Great selection. I look forward to coming back.
  • HR
    Harold Rafuse
    Jun 27, 2025
    1.0
    Nice place. But if you don't buy anything they think you are stealing things.. Bad employees.. Went in to buy a laptop. But when i heard what they said.. There is no way i will ever go back...........

Frequently Asked Questions About Best Buy Express

What is Best Buy Express Banff?

Best Buy Express is a tech retail store in Banff, Alberta, offering the latest electronics alongside telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

What are the operating hours of Best Buy Express in Banff?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.